Customer Banking Specialist

1 day ago


Inner West Council, Australia Commonwealth Bank Full time
About the Role

We are seeking a highly skilled Customer Banking Specialist to join our Market Place - Leichhardt Branch team. As a key member of our team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.

Key Responsibilities
  • Have in-depth conversations with customers to understand their banking needs and provide tailored solutions.
  • Support customers with account maintenance, credit product applications, and financial health checks.
  • Educate customers on our in-branch technology and digital banking options.
  • Problem solve and provide effective solutions to customer inquiries.
Requirements
  • Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and ability to articulate financial terms.
  • Ability to work in a busy and commercially driven retail environment.
  • A genuine interest in building a career with Commonwealth Bank.
What We Offer

As a Customer Banking Specialist with Commonwealth Bank, you will have the opportunity to work with a diverse range of customers and provide them with expert financial advice. You will also have access to extensive employee benefits and discounts, as well as the opportunity to develop your skills and career with a leading financial institution.



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