Client Relationship Specialist

18 hours ago

Adelaide, South Australia beBeeAccountManager Full time $98,350 - $124,990

At Southern Cross Austereo (SCA), we're shaping the future of Australia's audio landscape. We're on a mission to entertain, inform, and inspire our audiences, and we need passionate, high-performing talent to help us achieve this goal.

About the Role

We're seeking an experienced Account Manager to join our team in Adelaide. As an Account Manager, you will be responsible for delivering exceptional customer service through tailored presentations, proactive client-focused selling, and maximizing revenue opportunities.

You will also be responsible for proactively prospecting new clients, consistently achieving and exceeding sales and market share targets within the allocated portfolio of Direct clients. You will maintain and grow client portfolios within Direct businesses, while identifying marketing challenges and collaborating on solutions.

  • Sales Strategy:
  • Create and implement effective sales strategies to achieve revenue goals and maximize client satisfaction.
  • Develop and execute plans to acquire new business and expand existing client relationships.

Your Key Responsibilities:

  • Deliver exceptional customer service through tailored presentations, proactive client-focused selling, and maximizing revenue opportunities.
  • Proactively prospect new clients, consistently achieving and exceeding sales and market share targets within the allocated portfolio of Direct clients.
  • Maintain and grow client portfolios within Direct businesses, while identifying marketing challenges and collaborating on solutions.
  • Build strong relationships, stay updated on SCA products, and effectively implement plans to achieve revenue goals.

What You'll Need

To succeed in this role, you'll need:

  • Exceptional Communication Skills:
  • Able to engage and influence target audiences with your excellent communication skills.
  • Business Acumen:
  • Experience in identifying client needs and designing tailored solutions, ideally within the media or advertising industry.
  • Negotiation Skills:
  • Strong negotiation skills, with the ability to maximize value for both clients and the business.
  • Professional Experience:
  • 2-3 years of business-to-business selling and new business development experience, with a proven track record of success.

Benefits

As a valued member of our team, you can expect:

  • Flexible Working Options:
  • Flexible working arrangements to help you balance work and life.
  • Training and Development:
  • Ongoing training and development opportunities to help you grow in your career.
  • Wellbeing Perks:
  • Extra leave for your birthday and volunteering, plus free and discounted concert and footy tickets.
  • Free coffee and treats in the office.
  • Paid Parental Leave:
  • Industry-leading Paid Parental Leave – 20 weeks paid leave for the primary carer, with a gender-neutral policy.
  • Salary Packaging:
  • Access novated leasing and exclusive discounts on top brands and gyms.
  • Internal Talent Development:
  • Our internal talent development program helps you cross-skill and grow within SCA.
  • Culture:
  • Award-winning culture that values your unique self, fosters creativity, and supports your career growth.

About Us

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected.

If you require any accommodations during your interview, please let us know. We're happy to support your needs to ensure a fair and comfortable experience.

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