
Workshop Operations Specialist
7 days ago
This role oversees the efficient management of workshop operations. The ideal candidate will lead a team of technicians and apprentices, ensuring they possess the necessary skills to deliver exceptional customer service.
Key Responsibilities:
- To manage day-to-day workshop activities, ensuring all tasks are completed with optimal efficiency and effectiveness.
- To exemplify high standards of professionalism, integrity, and customer focus, setting the tone for the team.
- To develop strategies to enhance customer satisfaction and loyalty.
- To foster a high-performing team through effective coaching, mentoring, and talent development.
- To drive operational excellence by optimizing processes and procedures for maximum efficiency.
- To maintain a deep understanding of industry trends, technologies, and relevant products.
Requirements:
- Proven experience as a Foreman, Workshop Controller, or Assistant Service Manager.
- PREFERRED EDUCATIONAL EXPERIENCE: Qualified motor mechanic, Diagnostic Technician, and/or Master Technician.
- Leadership experience: Experience leading teams and managing diverse groups of roles and responsibilities.
- Knowledge of methods, techniques, parts, tools, and materials used in vehicle maintenance and repair.
- A valid driver's license and insurance are required.
- Good verbal English capabilities.
What We Offer:
- A dynamic work environment that supports growth and development.
- Opportunities for career advancement and skill enhancement.
- A competitive salary and benefits package.
- The chance to contribute to a forward-thinking organization making a positive impact.
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