Workshop Operations Specialist

7 days ago


Melbourne, Victoria, Australia beBeeProfessional Full time $100,000 - $130,000
Lead Workshop Professional

This role oversees the efficient management of workshop operations. The ideal candidate will lead a team of technicians and apprentices, ensuring they possess the necessary skills to deliver exceptional customer service.

Key Responsibilities:

  • To manage day-to-day workshop activities, ensuring all tasks are completed with optimal efficiency and effectiveness.
  • To exemplify high standards of professionalism, integrity, and customer focus, setting the tone for the team.
  • To develop strategies to enhance customer satisfaction and loyalty.
  • To foster a high-performing team through effective coaching, mentoring, and talent development.
  • To drive operational excellence by optimizing processes and procedures for maximum efficiency.
  • To maintain a deep understanding of industry trends, technologies, and relevant products.

Requirements:

  • Proven experience as a Foreman, Workshop Controller, or Assistant Service Manager.
  • PREFERRED EDUCATIONAL EXPERIENCE: Qualified motor mechanic, Diagnostic Technician, and/or Master Technician.
  • Leadership experience: Experience leading teams and managing diverse groups of roles and responsibilities.
  • Knowledge of methods, techniques, parts, tools, and materials used in vehicle maintenance and repair.
  • A valid driver's license and insurance are required.
  • Good verbal English capabilities.

What We Offer:

  • A dynamic work environment that supports growth and development.
  • Opportunities for career advancement and skill enhancement.
  • A competitive salary and benefits package.
  • The chance to contribute to a forward-thinking organization making a positive impact.


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