Rail Freight Service Controller

2 days ago

North Sydney Council, Australia beBeeProblem Full time $60,000 - $90,000
Job Role: Rail Freight Service Manager

This role is perfect for individuals looking to kick-start their careers in the rail industry. As a key member of our team, you will be responsible for ensuring that all services run safely and efficiently.

As a skilled problem solver with excellent communication skills, you will effectively manage disruptions and maintain a smooth service flow. Your ability to work well under pressure will be essential in this dynamic environment.

Key responsibilities include acting as the first point of contact for stakeholders, managing data entry, directing crew movements, and identifying potential service disruptions. You will also be responsible for providing exceptional customer service and building strong relationships with internal and external customers.

  • Flexibility to work a rotating 12-hour shift pattern.
  • Excellent communication skills with the ability to communicate effectively using multiple mediums.
  • Intermediate level computer skills, with a background in transport or labour management systems advantageous but not essential.
  • Ability to operate effectively in a team.
  • Confidence to review and assess available information and make appropriate decisions.

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