Luxury Guest Experience Director

1 week ago


Brisbane, Queensland, Australia Marriott Full time

Unlock the Art of Hospitality

At Marriott International, we're committed to delivering exceptional experiences that exceed our guests' expectations. As a Luxury Guest Experience Director, you'll play a pivotal role in crafting unforgettable moments that leave a lasting impression.

Key Responsibilities:

  • Create Memorable Experiences: Design and deliver personalized guest experiences that showcase the essence of luxury hospitality.
  • Lead by Example: Set the standard for excellent service, ensuring every interaction is attentive, responsive, and tailored to each guest's needs.
  • Foster Collaboration: Work closely with cross-functional teams to ensure seamless execution and flawless delivery of all services.

About You:

  • Luxury Hospitality Expertise: Proven experience in a front desk or related role within a high-end hospitality environment.
  • Exceptional Communication Skills: Develop strong relationships with guests and colleagues alike through effective communication and active listening.
  • Results-Driven: Demonstrate the ability to multitask, problem-solve, and adapt to fast-paced environments while maintaining attention to detail.

What We Offer:

  • Best-in-Class Training: Access to comprehensive hotel training programs designed to enhance your skills and knowledge.
  • Recognition Programs: Opportunities for recognition and rewards that celebrate your achievements and contributions.
  • Wellness Initiatives: A range of wellbeing initiatives promoting physical and mental health.

We're a global employer of choice, recognized for diversity, equity, and inclusion. Join us in shaping the future of hospitality and exceeding the expectations of our discerning guests.



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