Luxury Hotel Experience Coordinator
4 days ago
About The Star Brisbane
The $3.6 billion Queen's Wharf Brisbane development is a landmark project being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
Job Description:
Luxury Hotel Experience Coordinator
We are seeking an experienced Luxury Hotel Experience Coordinator to join our team at The Star Brisbane. This role is pivotal in shaping the success of our hotel team and requires someone who possesses a passion for hospitality and creating memorable experiences.
Key Responsibilities:
- Provide outstanding guest service to guests to enhance their experience
- Manage all guests requests and maintain guest accounts
- Sound knowledge of local attractions and surrounds
- Perform check-in and check-out in a professional, friendly, and efficient way for all guests
- Perform and complete daily tasks in line with shift checklists
Requirements:
- Possess a passion for hospitality and creating memorable experiences
- Exceptional guest service skills and strong commitment to 5-star customer service
- Professional telephone manner
- Ability to effectively communicate and liaise with internal and external clients
- Excellent organisational skills and high level of computer literacy
What We Offer:
- A competitive salary package including up to $70,000 per annum (estimated)
- Up to 30% discounts across award-winning restaurants and accommodation
- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- An organisation that values diversity, teamwork and bringing your best self
- Opportunity to work with elite professionals and assets
Contact Information:
-
Luxury Hotel Experience Coordinator
1 week ago
Brisbane, Queensland, Australia Echo Entertainment Group Full timeAbout the RoleThe Echo Entertainment Group is seeking an experienced Luxury Hotel Experience Coordinator to join our team at The Star Brisbane. As a key member of our operations team, you will play a pivotal role in ensuring exceptional guest experiences.Key Responsibilities:Lead the hotel porter and doorman team to ensure daily operations foster positive...
-
Luxury Hotel Experience Manager
2 weeks ago
Brisbane, Queensland, Australia Echo Entertainment Group Full timeAbout the RoleAs a Luxury Hotel Experience Manager at Echo Entertainment Group, you will play a pivotal role in delivering exceptional guest experiences at The Star Brisbane. Reporting to the Concierge, you will be responsible for enhancing customer service while boosting team performance.Key Responsibilities:Lead the Hotel Porter and Doorman to foster...
-
Luxury Hotel Guest Experience Coordinator
6 days ago
Brisbane, Queensland, Australia The Star Brisbane Full timeAbout The Star BrisbaneThe Star Brisbane is a premier entertainment hub located at the heart of the Queen's Wharf Brisbane precinct, boasting a $3.6 billion development.Our state-of-the-art venue offers a range of luxurious amenities, including upscale dining options, unique bars, and an Event Centre, as well as a five-star hotel, The Star Grand.
-
Luxury Hotel Ambassador
2 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeEmbark on a Remarkable Career as a Luxury Hotel AmbassadorAt Sofitel Brisbane Central, we're committed to delivering exceptional guest experiences and creating lasting memories. As a Luxury Hotel Ambassador, you'll play a pivotal role in showcasing our hotel's renowned luxury and warm hospitality.About UsWe are a luxurious city hotel that offers an...
-
Luxury Hotel Front Office Coordinator
2 weeks ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout The Star Entertainment GroupThe Star Entertainment Group is a leading hospitality and gaming company in Australia, operating two iconic integrated resorts: The Star Sydney and The Star Gold Coast.We are committed to creating exceptional experiences for our guests, driving innovation and growth, and making a positive impact on the communities we...
-
Executive Hotel Manager
2 weeks ago
Brisbane, Queensland, Australia Accor Hotels Full timeSofitel Brisbane Central, a luxury 5-star hotel in the heart of Brisbane, is seeking an experienced Executive Hotel Manager to lead our team.About UsAs a member of Accor Hotels, we offer a unique opportunity to work with a global leader in the hospitality industry. We welcome you as you are and provide a supportive environment where you can grow and learn...
-
Luxury Hotel Leader
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeEmbark on a Career of ExcellenceSofitel Brisbane Central is seeking a seasoned General Manager to lead our team of experts in delivering unparalleled luxury experiences. As a leader with impeccable taste, you will cultivate a welcoming and inclusive environment for our guests and Heartists alike.Key Responsibilities:Develop and implement strategies to drive...
-
Luxury Hotel Operations Manager
4 days ago
Brisbane, Queensland, Australia Echo Entertainment Group Full timeWe are seeking an experienced and results-driven Luxury Hotel Operations Manager to oversee the daily operations of our world-class hotel.About the RoleThis is a unique opportunity to join our dynamic team as we continue to raise the bar in luxury hospitality. As a Luxury Hotel Operations Manager, you will be responsible for ensuring seamless day-to-day...
-
Luxury Hotel Guest Experience Coordinator
2 weeks ago
Brisbane, Queensland, Australia Crystalbrook Collection Hotels Full timeWe are seeking a part-time Guest Experience Coordinator to join our vibrant inner-city team at Crystalbrook Vincent. This role involves working with a fantastic group of people in a beautiful 5-star hotel, providing exceptional guest experiences and elevating our service standards.About the Role:To provide exceptional guest service, anticipating and meeting...
-
Strategic Leader for Luxury Hotels
2 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeJob OverviewSofitel Brisbane Central seeks a seasoned leader to spearhead its operations and services.The ideal candidate will possess a proven track record in luxury hotel management, with a keen eye for detail and a passion for delivering exceptional guest experiences.Key ResponsibilitiesLead and motivate a team of seasoned professionals to achieve...
-
Luxury Hotel Ambassador
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeBe the Face of Sofitel Brisbane CentralCreate unforgettable experiences for our guests as a Concierge team member. You will be the key point of contact for guests arriving and departing the hotel, ensuring an exceptional level of luxury service is delivered.Key Responsibilities:Engage with guests on arrival, departure, and during their stay through reception...
-
Luxury Hotel Concierge Professional
1 week ago
Brisbane, Queensland, Australia SOFITEL Full timeCompany OverviewSofitel Brisbane Central is a luxurious city hotel that prides itself on providing exceptional service and a warm welcome to its guests. With 416 elegantly appointed rooms and suites, the hotel offers a range of amenities including fine dining options, fitness centres, and event spaces for up to 1100 delegates.Job DescriptionWe are seeking a...
-
Hospitality Leader for Luxury Hotel
2 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeSofitel Brisbane Central: A Career of Passion and ExcellenceWe are seeking a seasoned General Manager to lead our luxurious Sofitel Brisbane Central hotel in the vibrant heart of the river city. As a leader with impeccable taste, you will cultivate a welcoming environment for both guests and colleagues, while embodying the essence of #SofitelFrenchZest.This...
-
Brisbane, Queensland, Australia Echo Entertainment Group Full timeCompany OverviewThe $ billion Queen's Wharf Brisbane development is being delivered by Echo Entertainment Group, a leading hospitality and entertainment company. When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and...
-
Luxury Hotel Ambassador
6 days ago
Brisbane, Queensland, Australia SOFITEL Full timeSofitel Brisbane Central Concierge Team Member Job OpportunityLocated in the heart of Brisbane city, the Sofitel Brisbane Central hotel is seeking a highly skilled and passionate Concierge team member to join our exceptional team. This role offers a unique opportunity to provide unforgettable experiences for our guests and be part of a global community that...
-
Luxury Hotel Operations Manager
2 weeks ago
Brisbane, Queensland, Australia Accor Hotels Full timeGeneral Manager Job Description at Accor HotelsSofitel Brisbane Central, a renowned luxury hotel, seeks an experienced General Manager to lead our team of experts in providing exceptional service to our guests.About Sofitel Brisbane Central:Our hotel boasts 416 opulent rooms and suites, a fitness center, a heated pool, and spa. Guests can indulge in...
-
Luxury Hotel Attendant Opportunity
4 days ago
Brisbane, Queensland, Australia Silk Hospitality Full timeCompany OverviewSilk Hospitality is a reputable Australian-owned hotel services company based in Perth, WA. With extensive experience in delivering high-quality housekeeping services to the luxury hotel industry nationwide, we pride ourselves on seamless integration and exceptional client experiences.
-
Luxury Hotel Concierge Associate
2 days ago
Brisbane, Queensland, Australia SOFITEL Full timeThe Sofitel Brisbane Central offers an exceptional opportunity for a skilled and friendly Concierge team member to join our dynamic team. As the face of the hotel, you will be the key point of contact for guests arriving and departing, ensuring an outstanding level of luxury service is delivered.Our ideal candidate will have a passion for delivering...
-
Luxury City Hotel Concierge
1 week ago
Brisbane, Queensland, Australia SOFITEL Full timeCompany OverviewSofitel Brisbane Central is a 5-star hotel located in the heart of Brisbane, offering luxurious accommodations and exceptional service. As a member of our team, you will be part of a global network of hotels that prioritize sustainability and community engagement.Job SummaryWe are seeking a highly motivated and customer-focused Concierge team...
-
Luxury Hotel Operations Manager
2 weeks ago
Brisbane, Queensland, Australia Echo Entertainment Group Full timeWe are seeking a highly skilled and experienced Hotel Duty Manager to oversee the daily operations of our luxury hotel. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service.Key Responsibilities:Lead and manage a team of hotel staff to deliver exceptional guest...