Event Operations Supervisor

4 days ago


Brisbane, Queensland, Australia Accor Full time

Overview

Sofitel Brisbane Central is a luxury hotel located in the heart of Brisbane city, offering refined French luxury and world-class hospitality.

About Us

We are known for our sophisticated accommodation, dining experiences, and impeccable service. Our 416 elegantly appointed guest rooms and suites provide personalized service that comes from the heart.

Job Summary

We are seeking an experienced Event Operations Supervisor to join our Conference and Events Operations team. As a Food and Beverage Supervisor, you will oversee events, supervise your team, and ensure exceptional service to our guests.

Responsibilities

  • Lead and mentor the Conference and Events Operations team to deliver unforgettable experiences for our guests.
  • Supervise events, liaise with clients, and delegate duties to team members.
  • Liaise with the kitchen to maintain high standards of food quality and visual appeal.
  • Ensure guest expectations are met, delivering luxury service aligned with Sofitel brand standards.
  • Promote a strong Heartist culture and teamwork focused on providing unforgettable experiences.

Requirements

  • Luxury service-focused personality.
  • Functions experience in large hospitality events operations.
  • Leadership experience in supervising others.
  • Ability to work rotating rosters, including late nights or overnight shifts.
  • Passion for food and beverage.
  • Strong interpersonal and problem-solving skills.
  • Responsible Service of Alcohol qualification.
  • High personal presentation standards.
  • Team spirit and positivity.

Salary Information

The estimated annual salary for this role is $70,000 - $90,000 AUD, depending on experience.

Benefits

  • Career development opportunities within Accor Group.
  • Discounts for employees and their families at Accor Hotels worldwide.
  • Complimentary hotel stay package on work anniversaries.
  • Secure parking in the city center for $10 per day.
  • Direct access to Central train station.
  • Complimentary food in the ambassador dining room.
  • Laundered uniforms.


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