Customer Support Specialist
2 days ago
We are seeking a skilled professional to fill the role of Customer Support Specialist.
About the Position- Provide high-quality support and guidance to customers via various channels, ensuring timely resolution of inquiries and issues.
- Advise clients on shared services products and services, promoting self-service functionality and knowledge base utilization.
- Foster a positive customer experience through effective issue resolution, incident logging, and process adherence.
- Deliver exceptional customer service, addressing inquiries, and requests in a prompt and professional manner.
- Contribute to the enhancement of processes and knowledge base, driving continuous improvement initiatives.
- Support clients in navigating shared services products and services, providing clear guidance and advice.
- Collaborate with internal stakeholders to resolve complex issues, escalating where necessary.
- Maintain accurate records of customer interactions, incidents, and requests using established tools and systems.
The ideal candidate will possess excellent communication skills, a strong customer focus, and the ability to work effectively in a team environment. We offer a competitive compensation package and opportunities for growth and development.
-
E-commerce Customer Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeCustomer Full time $60,000 - $70,000Job TitleWe are seeking a temporary customer support specialist to join our successful and growing e-commerce brand.About the RoleRespond to customer inquiries via phone, email, live chat, providing prompt and professional serviceTroubleshoot order and product-related issues and ensure timely resolutionCollaborate with cross-functional teams to manage order...
-
Customer Support Specialist
1 week ago
City of Parramatta Council, Australia beBeeService Full time $84,659 - $92,701About the Service Desk RoleWe are seeking a highly skilled and customer-focused Service Officer to provide tier 1 support and advice to users across multiple locations and applications.This role supports the delivery of high-quality shared services in accordance with Service Partnership Agreements (SPAs) to promote a customer-centric approach and meet...
-
Customer Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeClaimsProfessional Full time $60,000 - $80,000Job DescriptionThis is an exciting opportunity to support individuals on their recovery journey after a motor vehicle accident. As part of our team, you will play a vital role in helping people get back on track.You will guide eligible claimants through the common law compensation process for motor vehicle accidents, helping them seek damages for economic...
-
ICT Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeIctSupport Full time $99,338 - $110,270Job Title: ICT Support SpecialistThe role of an ICT Support Specialist is to provide frontline ICT support in a field services environment. As a skilled and customer-focused professional, you will deliver practical ICT solutions and ensure timely resolution of issues.Your Key ResponsibilitiesDeliver remote and on-site ICT support to staff, adhering to...
-
Service Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeCustomer Full time $84,659 - $92,401We are seeking a talented Service Support Specialist to join our team. As a Service Support Specialist, you will play a key role in providing high-quality service support to clients across multiple locations and applications.About the RoleThe successful candidate will be responsible for:Providing service support and advice in response to inquiries and...
-
Technical Support Specialist
1 week ago
City of Parramatta Council, Australia beBeeTechnical Full time $60,000 - $80,000Job Title: Technical Support SpecialistWe are seeking a highly motivated and organized Technical Support Specialist to join our team. As a key member of our technical services team, you will provide on-site remedial and preventative services on a wide range of electro-mechanical devices, ensuring excellent service delivery and building positive customer...
-
Customer Service Specialist
1 week ago
City of Parramatta Council, Australia Great Southern Bank (Formerly CUA) Full timeAs our highly valued Customer Service Specialist based in Parramatta, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.This is a 12 month contract.You'll make an impact by:Helping customer meet their financial goals through our great value savings, insurance and...
-
Frontline Customer Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeCustomerService Full time $84,659 - $92,901Job OverviewWe are seeking a highly skilled and motivated Service Officer to provide exceptional customer service to clients across multiple locations and applications.">Key Responsibilities:Provide support and advice in response to inquiries and requests about shared services products and services.Promote, support, and assist clients in the self-service...
-
Project Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeeSupport Full time $84,659 - $92,701Project Support Specialist Role Summary">This is a dynamic opportunity to join our team as a Project Support Specialist. As a key member of the project delivery team, you will provide critical support to project managers and teams to ensure the successful delivery of projects.Key Responsibilities:Monitor and report on project progress to ensure timely...
-
Administrative Support Specialist
2 weeks ago
City of Parramatta Council, Australia beBeePayroll Full time $75,728 - $82,429Job OpportunityAdministrative Support SpecialistThis role provides vital assistance to the Payroll team members and managers, ensuring efficient and accurate processing of payroll transactions.The successful candidate should demonstrate a strong ability in:Developing a willingness to learn new tasks and supporting the payroll team Effective communication in...
