Financial Service Specialist
5 days ago
Customer Service Role Overview
We are seeking a skilled Revenue Clerk to provide exceptional customer service to the public. This role involves handling inquiries, resolving issues, and ensuring smooth communication with members of the public. The ideal candidate will possess strong customer service skills, attention to detail, and proficiency in data entry and computer systems.
Key Responsibilities
- Respond to customer enquiries via phone, email, or written correspondence
- Ensure efficient communication and accurate data entry
- Utilize Microsoft Excel and various systems to manage information
Requirements
- Strong customer service skills
- Data entry skills with attention to detail
- Proficiency in computer systems and Microsoft Excel
- Self-driven, adaptable, and resilient individual
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