Customer Service Team Lead Position in Heidelberg
7 days ago
We are seeking a highly skilled Customer Service Team Leader to join our team in Heidelberg.
The ideal candidate will have a proven track record of leading customer service teams and driving business outcomes.
This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role and make a significant impact on our organization.
About the Role- Lead a team of 8 customer service professionals to deliver exceptional service to our clients.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Maintain strong relationships with internal stakeholders to ensure seamless communication and collaboration.
- Provide training and development opportunities to enhance the skills and capabilities of team members.
- Manage day-to-day operations of the customer service team, ensuring efficient workflows and productivity.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Stay up-to-date with industry trends and best practices to continuously improve customer service standards.
- A competitive salary of $75,000 plus superannuation benefits.
- A dynamic and supportive work environment located in the heart of Heidelberg.
- Ongoing professional development opportunities to help you grow and succeed in your career.
We are looking for a talented and experienced Customer Service Team Leader who is passionate about delivering exceptional customer experiences. If you have a strong background in customer service leadership and are eager to take on a new challenge, please submit your application.
-
Lead Customer Service Team Manager
1 week ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout the OpportunityWe are seeking an experienced Customer Service Team Leader to lead our customer service team in Heidelberg. As a key member of our business services team, you will be responsible for delivering top-quality customer service and driving business growth.
-
Heidelberg, Victoria, Australia Michael Page Full timeAbout Michael Page">We are a global leader in professional recruitment services.">Job Opportunity">This role is perfect for an experienced customer service professional looking to take the next step in their career. As a Customer Service Team Leader, you will be responsible for leading a team of 8 customer service representatives to deliver exceptional...
-
Customer Service Team Lead Position
2 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeOverviewWe are seeking an experienced Customer Service Team Leader to lead and manage a customer service team of 8 in Heidelberg. This role will involve setting team objectives, monitoring performance against targets, and implementing strategies to improve customer service standards.
-
Business Services Leader
3 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeCustomer Service Team Leadership OpportunityWe are seeking an experienced Customer Service Team Leader to join our team in Heidelberg. As a key member of our business services team, you will be responsible for leading and managing a customer service team to deliver top-quality service.About the Role:Lead and manage a customer service team of 8 to drive...
-
Heidelberg, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a prominent player in the business services sector, boasting a substantial workforce.Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.Salary InformationWe offer a competitive salary of $75,000 plus...
-
Customer Service Team Leader
4 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a prominent player in the business services sector. With a strong presence in Heidelberg, they operate at a global scale and are recognised for their commitment to excellence and innovative approach to delivering solutions.Job DescriptionLead and manage a customer service team of 8 to deliver top-quality service.Set team...
-
Senior Customer Service Team Manager
2 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a prominent player in the business services sector, boasting a substantial workforce. Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.We are seeking an experienced Senior Customer Service Team...
-
Customer Service Team Leader
3 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout Our ClientWe are Michael Page, a leading recruitment agency in the business services sector.Key ResponsibilitiesLead and manage a customer service team to deliver exceptional service.Set clear objectives and monitor performance against targets.Implement strategies to enhance customer service standards.Handle complex customer enquiries and resolve...
-
Neonatal Discharge Coordinator
2 weeks ago
Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full timeAbout Mercy Hospitals Victoria LtdMercy Hospitals Victoria Ltd is a leading healthcare provider in Australia, delivering high-quality patient care and services to the community.We are currently seeking an experienced Neonatal Discharge Coordinator to join our team at Mercy Hospital for Women in Heidelberg.
-
Service Delivery and Team Leadership Opportunity
2 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeAbout the RoleWe are seeking an exceptional Customer Service Team Leader to join our team in Heidelberg. In this dynamic role, you will have the opportunity to lead a high-performing customer service team of 8 and drive excellence in service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer service standards and drive business...
-
Child Educator Opportunities in Heidelberg
3 weeks ago
Heidelberg, Victoria, Australia TRY Australia Full timeUnlock Your Potential as a Child EducatorWe are seeking experienced and qualified Child Educators to join our team at Heidelberg Preschool, a renowned center for providing inclusive and high-quality early childhood education.About the RoleType: Part-time positionsHours: 17.5 hours per week (Roster: Mon & Thu 8.00 to 5.15)Hiring Location: Heidelberg...
-
Customer Service Team Leader
4 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeA highly influential leadership role has become available within a prominent business services company based in Heidelberg, Australia.The ideal candidate will be an experienced Customer Service Team Leader who can leverage their skills to drive team success and deliver exceptional customer experiences. As a key member of the management team, you will play a...
-
Plumbing Trainee
4 weeks ago
Heidelberg West, Victoria, Australia Reece Group Full timeAt the Reece Group, a leading international company with exceptional values and customer focus, we are seeking students to undertake School–based Traineeships. This traineeship will involve working in a Reece branch as well as completing certificate requirements such as workbooks, on-the-job training, and assessments.The successful candidate will have the...
-
Medical Support Assistant
2 weeks ago
Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full timeRole Overview:Mercy Hospital for Women Heidelberg is a Specialist Teaching Hospital providing both public and private patient care through maternity services, neonatology and paediatrics, perioperative services, gynaecology, oncology, women's health and associated health, support and diagnostic services.We are seeking a Medical Support Assistant to join our...
-
Maintenance Technician
2 weeks ago
Heidelberg, Victoria, Australia Ventia Full timeAbout VentiaVentia is a leading provider of facilities and asset maintenance services to healthcare organisations, including Austin Health. Our team has been working closely with Austin Health since 2011, delivering reliable and efficient maintenance solutions to support their operations.As a Maintenance Technician with Ventia, you will play a critical role...
-
Heidelberg, Victoria, Australia Michael Page Full timeMichael Page is seeking a dedicated Service Excellence Leader to join our team in Heidelberg. This exciting opportunity will involve leading a customer service team of 8 professionals and driving top-quality service delivery.About the RoleThis is a dynamic position that requires strong leadership skills, with the ability to motivate and develop a team.The...
-
Family Support Practitioner
4 weeks ago
Heidelberg, Victoria, Australia Kids First Australia Full timeJob OverviewKids First Australia is seeking a skilled and dedicated Family Support Practitioner to join our Heidelberg Family Services team.About the RoleThis is an exciting opportunity to support families with disability-related needs and contribute to better outcomes for children, young people, and their families.As a Family Support Practitioner, you will...
-
Heidelberg, Victoria, Australia TRY Australia Full timeWe are seeking passionate and dedicated early childhood educators to join our team at Heidelberg Preschool.About the RoleThis is a part-time position, offering flexible rostered hours. The ideal candidate will have experience working with 3-4 year old children, including those with additional needs. You will be responsible for providing high-quality...
-
Heidelberg, Victoria, Australia Kids First Australia Full timeKids First Australia is seeking a highly skilled Team Leader to join our NEMA Orange Door team in Heidelberg. As a leading provider of educational, family and support services, we are committed to strengthening families and enabling children to thrive.This exciting role offers the opportunity to lead a team of multi-agency practitioners in delivering...
-
Service Leadership Role in Business Services
3 weeks ago
Heidelberg, Victoria, Australia Michael Page Full timeMichael Page is seeking an experienced Customer Service Team Leader to join our team in Heidelberg. This is a challenging and rewarding role that offers the opportunity to lead a high-performing customer service team.About the RoleWe are looking for a talented individual with excellent leadership skills and a proven track record of delivering top-quality...