Executive Luxury Service Manager

1 month ago


Sydney, New South Wales, Australia SOFITEL Full time

Company Overview:


Sofitel Sydney Darling Harbour is a luxury hotel that embodies French Art de Vivre and local culture, offering guests a unique experience. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, an award-winning outdoor infinity pool, a state-of-the-art gym overlooking the city skyline, a luxurious spa, and an exclusive top-floor Executive Lounge.


The hotel is part of Accor, led by industry experts who are committed to shaping the hospitality of tomorrow and inspiring new ways to experience the world.



Salary: $120,000 - $150,000 per annum

Job Description:

As our Duty Manager, you will oversee daily operations, ensuring high standards of service are consistently met. You will lead a talented team, handle guest inquiries, and resolve any issues that arise, all while maintaining a welcoming and luxurious atmosphere.


This role requires strong leadership skills, flexibility to work varied shifts, including weekends and holidays, and a deep passion for guest service excellence.


You will be responsible for building on the strength of our teams and our holistic ecosystem of brands and solutions, contributing to the hotel's success and reputation as a luxury destination.



Benefits:

We offer a range of benefits, including employee discounts and perks at our hotel and partner establishments, opportunities for professional growth and development, and a vibrant and supportive environment.


Additionally, we are an inclusive company, committed to diversity and inclusion, and offer reasonable adjustments to support candidates with disabilities.


Please note that full Australian working rights are required for this role.



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