Luxury Service Ambassador

4 days ago


Sydney, New South Wales, Australia SOFITEL Full time
Job Summary

We are seeking a highly motivated Luxury Service Ambassador to join our team at Sofitel Sydney Darling Harbour. In this role, you will be responsible for delivering exceptional luxury service to our guests and providing a warm welcome to our hotel.

About Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour is a luxurious hotel that offers 590 rooms and suites, four vibrant bars and restaurants, an award-winning outdoor infinity pool, state-of-the-art gym, and a renowned spa. We are committed to creating a work environment that is energising, rewarding, and exciting for our team members.

Key Responsibilities
  • Ensure the highest level of luxury service is provided to all guests, including supervising and mentoring commissionaires, porters, and valet staff.
  • Motivate the team of porters in cooperation with the Chief Concierge to achieve excellent service and performance standards.
  • Develop effective relationships with team members and guests, demonstrating attention to detail and strong focus on managing day-to-day operations.
Requirements
  • Full Australian Drivers License
  • Ability to work a rotating roster and public holidays
  • Previous experience in a similar role
Benefits
  • Access to industry benefits worldwide, including accommodation, dining, and lifestyle services
  • Daily discounted coffee and Ambassador dining menu
  • A unique training platform to enhance your skills and knowledge
Estimated Salary: AU$60,000 - AU$80,000 per annum

Depending on experience, we offer a competitive salary package that includes benefits and rewards to support your career growth and well-being. If you share our passion for hospitality, service excellence, innovation, and drive, we would love to hear from you.



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