Service Desk Analyst

Job Information Pack**Overview of the Team**The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.**Overview of the Role**The Service Desk Analyst will work closely...

Job Title: APS4 Service Desk AnalystComcare is seeking a highly skilled and motivated APS4 Service Desk Analyst to join our Technology and Information Management (TAIM) Unit. The successful candidate will provide responsive and respectful frontline support to users of Comcare's ICT systems.Key Responsibilities:Provide timely and effective support to users of...

Job DescriptionWe are seeking an experienced Service Desk Analyst to provide exceptional technical support to our internal staff. As the first point of contact for users, you will diagnose and resolve a broad range of technical requests and issues via phone, remote access, email, and face-to-face interactions.Your key responsibilities will include:Providing...

Job InformationThe Technology and Information Management (TAIM) Unit at Comcare is seeking a highly skilled Service Desk Analyst to join their team. As a key member of the Technology Service Desk team, you will provide responsive and respectful frontline support to users of Comcare's ICT systems.Key ResponsibilitiesProvide responsible, reliable, and...

Role Overview: We are seeking a skilled Level 2 Service Desk Analyst to provide technical assistance and support to our customers.

About the Role:This dynamic position involves diagnosing technical issues, building stakeholder relationships, and contributing to a vibrant, values-driven community. As a Service Desk Analyst with Public Sector People, you will play a vital role in enhancing mental health and wellbeing through effective ICT support.Responsibilities:Provide timely and...

Service Desk Analyst Job DescriptionThis role requires an experienced and customer-focused Service Desk Analyst to be the first point of contact in a service desk environment.Key ResponsibilitiesProvide direct customer support via phone, email, instant messaging, or any defined Service Centre communication method.Analyse incidents and service requests for...

Job DescriptionJob Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at Interactive. As a Service Desk Analyst, you will be responsible for providing Level 1 technical support to our customers across Australia, ensuring first call resolution or fulfillment where possible to meet agreed Service Level...

Our Culture and BenefitsAt Specsavers, we pride ourselves on offering a workplace with a supportive, driven, flexible, and inclusive culture. This is reflected in our quarterly bonus scheme, two free pairs of glasses each year, on-site free parking, birthday leave, volunteer leave, and paid parental leave. We also offer health and wellbeing programs and a...

The Opportunity Davidson is seeking a dedicated Service Desk Analyst to join their Information and Communications Services department. As a key member of the team, you will play a vital role in delivering comprehensive Service Desk support, ensuring high-priority incidents are promptly addressed and resolved. The Role As a Service Desk Analyst, you will...

The OpportunityDavidson is seeking a Service Desk Analyst to join their Information and Communications Services department. This role offers a chance to utilize excellent customer service and technical support skills to maintain crucial IT services for the client's teams.The RoleAs a Service Desk Analyst, you will deliver comprehensive Service Desk support,...

The OpportunityDavidson is seeking a dedicated Service Desk Analyst to join their Information and Communications Services department. This role offers an opportunity to utilize your excellent customer service and technical support skills to help maintain crucial IT services for the client's teams.The RoleAs a Service Desk Analyst, you will deliver...

About the RoleWe are seeking a skilled Service Desk Analyst to join our team at Specsavers. As a Service Desk Analyst, you will be the first point of contact for all incidents and requests, providing frontline support to Supply Chain, Retail, and Corporate lines of the business.Working alongside your team of Service Desk Analysts, you will act as the first...

Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team in Melbourne. The successful candidate will provide exceptional customer service, diagnose and resolve technical issues, and ensure end-users are managed with care.Key Responsibilities:Act as the first point of contact for users via Service Desk, phone, and...

About the RoleAs a Service Desk Analyst at Specsavers, you will be part of a dynamic team that provides frontline support to Supply Chain, Retail, and Corporate lines of the business. Your primary responsibility will be to act as the first point of contact for all incidents and requests, ensuring customers are updated with progress throughout the resolution...

About the Role:We are seeking a skilled Service Desk Analyst to join our team at Public Sector People. As a Service Desk Analyst, you will play a vital role in enhancing mental health and wellbeing through effective ICT support.Key Responsibilities:Provide timely and effective customer service via the ICT Service Helpdesk.Diagnose and resolve technical...

Job SummaryWe are seeking a skilled Service Desk Analyst to provide exceptional technical support to our customers across Australia. As a key member of our team, you will be responsible for delivering first-class support, resolving incidents, and fulfilling service requests in a timely and efficient manner.Key ResponsibilitiesProvide Level 1 technical...

Milestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Service Desk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities:Providing IT support over the phoneProviding first-level support and...

About the RoleThe Service Desk Analyst will provide critical IT support to the Australian Electoral Commission (AEC) staff across the country. This role requires strong analytical and communication skills to resolve technical issues efficiently.Key ResponsibilitiesAssist AEC staff via phone, email, and remote support with faults, issues, and service...

Job SummaryTalent International is seeking a skilled Service Desk Support Specialist to provide exceptional customer support and technical assistance to our clients. As a key member of our team, you will be responsible for analyzing incidents and service requests, providing direct customer support, and maintaining a strong customer focus.Key...