Data Centre Operations Associate
2 weeks ago
CDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia and New Zealand. Established in 2007, we provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with high-speed carrier grade networks.
We are passionate about creating an inclusive workplace that promotes and values diversity. Our mission is to attract, retain and grow the world's best data centre team.
About the RoleThe Associate Service Technician 24/7 position is a vital role that significantly contributes to the continuity and efficiency of our DC Operations teams. This role encompasses supporting customers, maintenance and monitoring activities, and is a key role in CDC's career pathways initiative with investment in learning and development opportunities.
Key Responsibilities- Support and engage with Customers, Service Technicians and contractors undertaking support activities and overseeing maintenance works.
- Monitor critical infrastructure to ensure continuity of services and no disruption to client's or business operations.
- Utilise electronic monitoring systems to proactively oversee and monitor site conditions.
- Respond to customer requests and critical events swiftly.
- Ensure personnel are performing activities safely and in accordance with CDC's processes and procedures.
- Provide timely reporting of events, and support restoration to normal operations.
Our training program provides tailored content through our CDC Academy, specifically designed for individuals starting out in this role. You'll learn hands-on by shadowing and working alongside our experienced Service Technicians, gaining essential knowledge to develop your skillset.
About YouThis is a great opportunity for someone who might not necessarily have a trade qualification but has an interest in growing and developing a career within a rapidly growing technology company.
- Previous working exposure within IT, telecommunications, fibre, trade, industrial facilities, or other technical environments.
- Exposure to working with diverse teams, including internal stakeholders, SMEs and external service providers.
- Ability to identify risks and provide effective and innovative solutions.
- Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.
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