Data Centre Operations Specialist
4 weeks ago
About CDC Data Centres:
We are Australia's leading operator of sovereign, secure, world-class data centre facilities. Our diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
Our mission is to attract, retain and grow the world's best data centre team. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities.
Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the Role:
This role supports a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. The Service Technician is the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.
You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to processes and procedures.
Key Responsibilities:
- Promptly respond to service requests and emergency faults.
- Conduct initial fault finding, determine causes, and implement remedies.
- Communicate repair timelines with internal teams for coordinated client communications.
- Perform critical switching to prevent disruptions in case of equipment failure.
- Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.
Enforce safe work practices, embrace CDC's values, provide leadership, and mentor junior staff.
About You:
We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
- Proven experience/exposure in trade or critical facilities.
- Prior experience in critical infrastructure environments with adherence to strict procedures.
- Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
- Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems.
- Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.
Working Rights:
Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.
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