Data Center Technical Operations Engineer

4 weeks ago

Eastern Creek, Western Australia Amazon Full time
About the Role

We are seeking a highly skilled Data Center Technical Operations Engineer to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers, providing critical support to our customers and ensuring the highest levels of availability and reliability.

Key Responsibilities
  • Participate in a 24/7 rotating shift pattern to ensure continuous support and maintenance of our data centers.
  • Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
  • Installation of new rack capacity and provisioning of power/cooling.
  • On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
  • Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
  • Manage the facility's assets and generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.
  • Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
  • Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.
About You

We are looking for a highly motivated and experienced Data Center Technical Operations Engineer with a strong background in facilities management, electrical and mechanical systems, and data center operations. You will have a proven track record of delivering high-quality results in a fast-paced environment and be able to work effectively in a team.

Requirements
  • 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility.
  • Ability to prioritize in a complex, fast-paced environment.
  • Experience with, awareness of and adherence to physical security protocol.
  • Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.
Preferred Qualifications
  • Bachelor's degree (Electrical Engineering, Mechanical Engineering or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management/engineering/operations experience.
  • Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
  • Mission-Critical facility management experience for a large enterprise or large Colocation provider.
  • Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
  • Data center Project Management/ capacity planning and budgetary experience.

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