Dynamic Account Growth Specialist

This role involves acting as a strategic solution expert to penetrate existing accounts and build long-term meaningful relationships. The goal is to drive new revenue to the business, create advocates in the marketplace for our brand, reduce attrition rates of existing customers through open and regular communication, and drive whitespace revenue into existing accounts through new feature adoption, additional vertical uptake, and utilization of partner integrations.

This is a great opportunity for dynamic, experienced sales professionals focused on retaining and expanding our footprint of the existing client base using a consultative 'solution expert' sales approach.

Main Responsibilities:

• Act as a solutions expert helping customers with their unique business issues and strategic initiatives – become a trusted advisor.
• Develop detailed plans on how customers can best partner with us and ensure execution.
• Conduct confident client presentations, meetings, demonstrations, and promote our services at industry conferences and trade shows as required.
• Work with the broader sales team to share ideas, knowledge, and business development strategies to ensure alignment across the business.
• Drive and manage the sales process – targeting retention, expansion, and net new opportunities, identifying client solutions, building and maintaining customer relationships, supporting/scheduling software demonstrations, negotiating and administering opportunities within your assigned account list.
• Facilitate the sales administration process in CRM systems.

Key Responsibilities:

• Design account strategies and work with leadership and marketing to achieve short and long-term sales goals for targeted clients.
• Schedule/deliver valuable and confident presentations to existing clients/prospects.
• Develop detailed account mapping to ensure alignment with relevant goals.
• Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities.
• Exceed assigned annual sales/retention quotas through upsell, cross-sell, and new sales.
• Handle the contracting process and sales administration (CRM).
• Maintain relationships with existing customers through online and face-to-face interaction.
• Understand our positioning in the market and be well-versed in product differentiators and strengths to expand client footprints across your accounts.
• Maintain a healthy pipeline, excellent record keeping, and forecast reporting.
• Represent the company at trade association meetings to promote our services.
• All other duties and responsibilities as assigned.

• 3+ years of strategic sales/account management experience in software industry or similar.
• Residential Real Estate experience preferred, yet not required.
• Demonstrated track record in adding value through client relationships to increase revenue over a sustained period, exceeding sales targets with the ability to work with key stakeholders.
• Ability to engage with C-suite confidently and interpret/convey our mission.
• Excellent verbal and written communication skills.
• Confidence in presenting to clients/prospects.
• Ability to operate in a very fast-paced environment with multiple priorities.
• Good understanding of technology and ability to absorb new systems and processes.
• Bachelor's degree in business, marketing, or related discipline preferred, yet not required.
• CRM and sales administration experience preferred, yet not required.

• We are an industry leader with double-digit revenue growth year-over-year.
• We provide great internal sales support, including marketing support.
• Base salary and uncapped commission, flexible working arrangements.
• Annual performance-related bonus.
• A range of benefits, including 6x Flexi Fridays and Me Days.
• An engaging, fun, and inclusive culture.