Luxury Hotel Experience Manager
2 days ago
Job Description:
">Welcome guests and provide exceptional service to ensure complete satisfaction. This includes welcoming them on arrival, ensuring a seamless connection with hotel services, and making personalized recommendations on local attractions and events.
">Main Responsibilities:
">- ">
- Lead the delivery of guest requests and enquiries">
- Develop great working relationships with internal and external stakeholders">
Key Skills and Qualifications:
">A successful Hotel Concierge/Supervisor will have excellent communication and interpersonal skills, as well as the ability to work well under pressure. They must also have a strong understanding of the hospitality industry and luxury service standards.
">- ">
- Valid NSW Driver's license">
- High School diploma or equivalent">
- At least 2-3 years experience in an upscale hotel environment as a Concierge or related discipline">
- Fluent English language skills, with additional languages preferred">
Your Opportunity:
">We are seeking a highly skilled and experienced Hotel Concierge/Supervisor to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and providing a seamless experience throughout their stay.
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