
Luxury Hotel Guest Services Specialist
1 day ago
We are seeking a skilled Guest Service Agent to provide exceptional luxury service to guests at our esteemed hotel.
Key Responsibilities:
- Assist guests with their requirements and respond promptly to their requests.
- Provide personalized, efficient, and courteous service to all guests during check-in, check-out, and throughout their stay.
- Process Check-ins and Check-outs smoothly, accurately, and with a personal sense of welcome and farewell, in line with our high standards.
- Maintain control of guest and hotel accounts ensuring accurate and timely charges.
- Communicate effectively between Club guests and Hotel departments verbally and in writing.
- Operate telephone professionally, handling calls promptly and greeting callers according to our policy.
We strive to create an energizing, rewarding, and exciting work environment. Our team is dedicated to delivering exceptional luxury experiences for our guests.
Our hotel offers a world of luxury blending French Art de Vivre and local culture. We boast 590 rooms and suites, four vibrant bars and restaurants, a stunning outdoor infinity pool, state-of-the-art gym, Executive Lounge, and luxurious spa.
BenefitsWe offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
About UsOur hotel is a flagship property that embodies the essence of luxury and sophistication. We are committed to providing our guests with unforgettable experiences and exceeding their expectations.
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