Remote After-Hours Support Specialist

6 days ago

Melbourne, Victoria, Australia beBeeCare Full time $60,000 - $70,000

**After Hours Support Coordinator Role**

We are seeking an experienced and skilled individual to join our team as a Disability Services Care Coordinator. In this role, you will be responsible for coordinating with clients and carers to ensure care delivery for any late cancellations, illnesses or last-minute shift requirements.

You will also be the initial point of contact (after hours) for any client or carer queries, dealing with these in a professional, customer-first style and escalating to management where required.

  • Coordinating with clients and carers to ensure care delivery for any unexpected shifts or changes
  • Responding to inbound calls from clients and/or their nominated family members who have signed up to use our services to assist them in booking support workers
  • Receiving and responding to written and phone enquiries from support workers on the jobs
  • Working with stakeholders to ensure support workers on our platform are delivering high-quality care to their clients
  • Reviewing and resolving any administrative/technical issues that arise
  • Providing support and advice during after-hours emergencies and incidents, escalating to management with urgency
  • Recording all changes to shifts and producing a timely report for distribution to the Operations Manager and Care Coordinators Team daily
  • Updating rostering system, Visual Care, to reflect changes in participant and worker's rosters
  • Providing exceptional service with a focus on retaining clients
  • Ensuring compliance with health and safety legislation and guidelines

  • Remote After-Hours Telehealth Physician

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTelehealth Full time $160,000 - $180,000

    Telehealth Medical Specialist OpportunityWe are seeking a skilled Telehealth Medical Specialist to conduct after-hours telehealth rounds for residential aged care facilities.This flexible role allows you to work remotely while making a meaningful impact in the healthcare sector.About the RoleProvide acute medical support, clinical oversight, and continuity...

  • Remote After-Hours GP Telehealth Opportunity

    1 week ago

    Melbourne, Victoria, Australia beBeeTelehealth Full time $180,000 - $220,000

    About this RoleThis opportunity is designed for a medical professional seeking to provide high-quality, patient-centered care in a remote setting. Conduct after-hours telehealth rounds for residential aged care facilities, focusing on delivering compassionate and personalized support to residents. Provide acute medical support, clinical oversight, and...

  • After Hours Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCultural Full time $9,999 - $99,999

    After Hours Support Specialist The role of After Hours Support Specialist is situated within our National After-Hours Services Unit, which provides a responsive support service to our residential care, home based care, lead tenant and case management programs that cater for young people with complex needs, and a therapeutically oriented program for young...

  • After Hours Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAboriginal Full time $60,000 - $80,000

    After Hours Support SpecialistThis role is a critical component of the National After-Hours Services Unit, providing timely support to various programs catering to young people with complex needs.The position involves working closely with these young people who require social, emotional, and behavioural support. The successful candidate will be based in...

  • After Hours Support Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeCommunication Full time $28,800 - $43,200

    As a dedicated support professional, you will play a vital role in enhancing our after-hours service delivery. This opportunity allows you to make a significant impact by delivering essential services from the comfort of your own home.We are seeking a professional with a thorough understanding of the National Disability Insurance Scheme (NDIS) who can...

  • Telehealth Physician

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTelehealth Full time $150,000 - $180,000

    About the RoleDeliver high-quality, patient-centered care through after-hours telehealth rounds for residential aged care facilities.Provide acute medical support and clinical oversight to ensure continuity of care for residents.Update medication charts, issue prescriptions, and order investigations as needed to optimize patient outcomes.Manage and follow up...

  • After Hours Support Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeSupport Full time $65,000 - $85,000

    Job OverviewThis role involves delivering after-hours support services to young people with complex needs.Main ResponsibilitiesMaintain strong relationships with young people requiring therapeutic supportEnsure cultural awareness and sensitivity in all interactionsCollaborate with care teams and stakeholders to provide seamless service deliveryContribute to...

  • After Hours Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCulturallySensitive Full time $68,845 - $93,880

    Staffing Facilitators play a pivotal role within our After-Hours Services Unit, providing critical support to residential care and home-based programs for young people with complex needs.This unit offers a responsive service catering to the needs of lead tenant and case management programs. Additionally, it operates a therapeutically oriented program for...

  • After Hours Support Coordinator

    6 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $69,000 - $82,000

    MacKillop National After-Hours Service supports vulnerable young people through a responsive after-hours support service. The position of Staffing Facilitator is situated within this unit, providing care and management to residential programs for young people with complex needs.This permanent full-time opportunity (38 hours per week) is based in Preston. To...

  • Bail After Hours Service Professional

    6 days ago

    Melbourne, Victoria, Australia beBeeJustice Full time $86,973 - $97,833

    Job OpportunityThis is a unique chance to contribute to the Youth Justice system as a Bail After Hours Service Worker.The position involves conducting bail assessments and providing advice to Bail Justices and the Weekend Online Remand Court on weeknights, weekends, and public holidays. This requires working in a flexible environment, both remotely and...