Financial Claims Specialist

5 days ago

Melbourne, Victoria, Australia beBeeClaim Full time $60,000 - $80,000
Claims Specialist Position Overview

We are seeking a skilled Claims Specialist to join our team. The successful candidate will be responsible for managing claims work items, ensuring compliance with Service Level Agreements (SLAs), and adhering to business rules, life code, SIS Act, and super code regulations.

  • Key Responsibilities:
  • Complete claim work items within agreed SLAs and communicate any potential SLA risks ahead of time for corrective action to take place.
  • Manage claim portfolios accurately, ensuring compliance with SLAs, and adherence to business rules, life code, SIS Act, and super code regulations.
  • Perform quality assurance tasks and conduct end-to-end claim reviews to ensure proficient and accurate case management within the team.
  • Take ownership of complex enquiries raised both internally and externally, ensuring they are answered within agreed SLAs.
  • Provide subject matter expert input for Standard Operating Procedures (SOPs) and ensure all SOP actions are completed within agreed timeframes.
  • Collaborate with the training and development team to facilitate and/or support training sessions for the claims administration team.

Requirements:

  • Able to manage multiple priorities and deadlines effectively.
  • Excellent communication and problem-solving skills.
  • Familiarity with business rules, life code, SIS Act, and super code regulations.
  • Ability to work in a fast-paced environment and adapt to changing requirements.

Benefits:

  • Opportunity to work in a dynamic and growing industry.
  • Professional development and training opportunities.
  • A collaborative and supportive team environment.

About Us:

We are a leading organization in the wealth management industry, dedicated to improving the financial wellbeing of Australians. Our platform, built on Distributed Ledger Technology, enables wealth management companies to offer more cost-effective solutions.

How to Apply:

Please submit your application, including your resume and cover letter, to us via email. We look forward to hearing from you.

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