Claims Management Specialist
2 days ago
The role of the Claims Management Specialist is to oversee and administer claims, ensuring timely support and accurate entitlements for injured employees through collaboration with HR, Payroll, and external providers. This position reports directly to the Group HR Manager.
Key Responsibilities:- Deliver efficient and effective injury management and return to work processes.
- Develop procedures for return to work, including suitable duties lists, toolkits, and guides.
- Implement early intervention strategies to support timely return to work.
- Manage complex and escalated claims, including arranging independent medical assessments.
- Liaise with insurers, regulators, healthcare providers, and internal stakeholders.
- Provide advice and coaching to managers on return to work obligations and best practices.
- Partner with internal departments to ensure accurate injury-related wage payments.
- Collaborate with external providers to ensure appropriate return to work planning.
- Ensure compliance with relevant legislation and internal policies.
- Conduct audits on return to work processes and recommend improvements.
Additional responsibilities include maintaining and reporting on injury and compensation claims via management systems, monitoring and managing financial impact of claims, and developing strategies to reduce claim costs and insurance premium impact.
About You:- Demonstrated knowledge and experience in HSE, Injury Management, and Return to Work case management.
- Experience in Return-to-Work procedures as legislated by Workers Compensation System.
- Well-developed interpersonal communication skills, including ability to collaborate and work with managers to bring about change.
- Excellent verbal and written communication skills, including well-developed report writing and negotiation skills.
- High level proficiency in a range of computer-based applications, including Microsoft Office programs Outlook, Word, Excel, and PowerPoint.
- Proven ability to coach, develop, and share knowledge with others.
-
Claims Processor
1 day ago
Melbourne, Victoria, Australia DXC providing claims management services Full time $40,000 - $80,000 per yearAbout the RoleWorking as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker's compensation claims.Managing weekly payment of entitlementsData entry for individual claims...
-
Early Intervention Specialist
1 day ago
Melbourne, Victoria, Australia DXC providing claims management services Full time $90,000 - $120,000 per yearAbout the roleAs an Early Intervention (EI) Specialist, you will educate employers about the activities they can undertake to facilitate and support a worker's recovery while their claim is being assessed. You will educate employers about the claims process, their obligations, and the strategies that assist employees in getting back to work sooner. The...
-
Claims Management Specialist
3 days ago
Melbourne, Victoria, Australia beBeeRiskManagement Full time $100,000 - $120,000Job Title:Claims Management SpecialistWe are seeking an experienced Claims Management Specialist to manage Latent & Special Risk claims on a permanent full-time basis. The key responsibilities for this role include, but are not limited to:
-
Claims Management Specialist
4 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $80,000 - $120,000Claims Management SpecialistAs a Claims Management Specialist, you will be part of a dynamic team tasked with the registration of certificates and the processing of payments for accounts and weekly payments received on behalf of employers, injured workers, providers, and the Victorian WorkCover Authority in relation to injured worker's compensation...
-
Claims Specialist
4 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $100,000 - $140,000Complex Claims SpecialistWe seek a highly skilled claims specialist to manage complex liability claims.About the RoleManage a portfolio of general liability and employment practices liability claims, providing recommendations on indemnity, liability, quantum, reserving, and settlement.Interpret policy wording and apply accurately.RequirementsAustralian...
-
Claims Management Specialist
1 week ago
Melbourne, Victoria, Australia beBeeliability Full time $90,000 - $110,000About the Role:Clients seeking end-to-end claims management solutions can benefit from our expertise.As a Claims Management Specialist, you will oversee portfolios of personal injury and property liability claims, providing strategic advice and support to clients. This position involves developing industry-specific competencies and staying up-to-date on...
-
Claims Specialist
6 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $77,795 - $104,371We're seeking an experienced Claims Specialist to join our team.As a Claims Specialist, you will manage the end-to-end claims process, ensuring seamless and empathetic communication with stakeholders.The opportunity:You will be responsible for handling Total and Permanent Disablement (TPD), Income Protection (IP), and Permanent Incapacity claims,...
-
Claims Management Specialist
4 days ago
Melbourne, Victoria, Australia beBeeProfessional Full time $90,000 - $120,000Claims Professional OpportunityWe seek a skilled claims professional to partner with clients in navigating complex claims environments.This role involves conducting high-volume, high-quality claim reviews that directly influence the performance of personal injury schemes and self-insurers.As a claims specialist, you will play a pivotal part in driving...
-
Claims Specialist Manager
12 hours ago
Melbourne, Victoria, Australia beBeeClaimsSpecialist Full time $95,000 - $123,000Role DescriptionThis role plays a pivotal part in leading and developing a high-performing team of dedicated claims specialists, ensuring the delivery of exceptional customer service and efficient claim resolution throughout the entire customer journey.This includes championing customer advocacy, especially for vulnerable customers, by instilling a strong...
-
Claims Specialist
1 week ago
Melbourne, Victoria, Australia beBeeClaims Full timeOur Melbourne-based team is seeking an experienced Claims Specialist to join our group on a six-month contract. As the initial point of contact for new claims, you will play a key role in setting the strategy and ensuring a smooth journey.The JobAs a Claims Specialist, you will be responsible for receiving and triaging new commercial property claims,...
