Administrative Support Specialist

3 days ago

Sydney, New South Wales, Australia Maddocks Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Maddocks. As an Office Coordinator, you will play a critical role in ensuring the smooth operation of our mailroom and reception areas.

Key Responsibilities
  • Mailroom Management:
    • Manage all print and mailroom-related requests with precision and efficiency.
    • Sort and distribute incoming mail, and manage deliveries.
    • Schedule and oversee incoming and outgoing courier bookings.
    • Perform scanning, photocopying, printing, collating, binding, and laminating tasks.
    • Maintain all internal print room supplies.
    • Facilitate court filing and document delivery to courts or client premises.
    • Provide ad hoc administrative and facilities support duties as necessary.
  • Reception Support:
    • Greet and assist guests, visitors, and clients in a courteous and professional manner.
    • Manage and direct incoming calls to our national switchboard.
    • Provide reception cover daily for lunch, tea breaks, and end-of-day closure.
    • Coordinate and monitor meeting room booking requests.
Requirements
  • At least 1 year experience working within a professional services environment, with a focus on mailroom or printing services and experience in a customer service role is essential.
  • Professional presentation, reliability, and excellent organisational skills.
  • The ability to communicate effectively with people at all levels.
  • Strong attention to detail with a focus on quality.
  • Demonstrated ability to effectively prioritise and multi-task to meet deadlines.
  • A proactive approach, with the ability to work both independently and as part of a team.
  • Sound computer skills and proficiency in Microsoft Office Outlook, Word & Excel.
  • A dedicated work ethic and a desire to learn and grow.
About Maddocks

Maddocks is a leading Australian law firm that values collaboration, learning, and engagement. We foster a diverse and inclusive workplace where you will experience:

  • A diverse and inclusive workplace: We promote diversity internally through our Maddocks Gender Equality Network, Maddocks CALD, Maddocks Disability Inclusion and Maddocks Pride groups.
  • Career Development: Learn and develop through structured learning and development programs at each stage of your career and study support programs.
  • Community involvement: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.
  • Wellbeing & Benefits: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

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