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Administrative Support Specialist
2 months ago
LHP Partners Pty Ltd is a dynamic and forward-thinking accounting firm that prides itself on delivering exceptional service to its clients. Our team is dedicated to providing a supportive and inclusive work environment that fosters growth and development.
About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide exceptional support to our partners and management team, ensuring the smooth operation of our office and administrative functions.
Key Responsibilities- Provide administrative support to partners and management team, including collation of tax returns, binding and scanning
- Ensure seamless coverage for inbound office phone lines in conjunction with the Office Manager and extended Administration team
- Handle requests for information and data from clients and team members
- Greets visitors, ascertains nature of business, and escorts visitors to appropriate person
- Prepare all letters pertaining to administration, including ethical letters and Accountant's letters
- Ensure timely delivery of information to clients as instructed by team members, whether physically or electronically
- Process credit card payments over the phone
- Assist with writing administration processes
- Create, edit & format Word, Excel & PowerPoint documents at an advanced level
- Compose & proof-read correspondence and/or reports from dictation, verbal direction or from knowledge of company policy or procedures; files correspondence and other records
- Assist designated partner with all daily administration tasks as required, including but not limited to:
- Composing and typing correspondence from dictation, verbal direction, or from knowledge of company policy or procedures, files correspondence and other records accordingly in internal document management system
- Handles administrative details, usually of a confidential nature, on behalf of executive, uses considerable judgment and initiative to determine the approach or action to take in non-routine situations
- Schedules appointments for executive, arranges travel schedule and reservations
- Other ad-hoc activities as needed by team
- Minimum three years as a receptionist or similar Administrator role
- Strong attention to detail is key
- Be willing to learn and share knowledge
- Client-focused and enjoy working within a close-knit team environment
- Excellent communication and people skills
- Strong organizational and administrative skills
- Experience and knowledge of Xero Practice Manager will be seen favourably
- Highly proficient in the use of Microsoft Office functions
- Part of a national network of CA firms across Australia
- Office close to public transport or free parking available on-site
- Contributions to gym memberships/private health insurance
- Regular team-building events and an open, inclusive, and supportive leadership team