
Technical Field Specialist
18 hours ago
Technical Field Specialist
Description:
You will provide exceptional customer support and engineering expertise through the execution of small projects, on-site equipment installation, and troubleshooting services. The Technical Field Specialists work closely with our clients to maintain a proactive and productive manufacturing system.
Responsibilities:
- Deliver technical assistance and field services to customers by performing one or more of the following tasks.
- Troubleshoot hardware and software issues at the client site.
- Provide expert analysis and specification preparation for on-site projects.
- Coordinate between stakeholders, including OEM sales, product division, and clients.
- Ensure seamless integration and maintenance of RA products and systems.
Required Skills and Qualifications:
- Bachelor's Degree in Engineering (or equivalent) or Trade qualification with additional tertiary education.
- Minimum 5 years of experience in engineering and field services.
- Proven ability to deliver technical presentations to internal and external clients.
- Demonstrated success in developing relationships with key customers and partners.
- Mature, enthusiastic, team player, and customer-focused individual.
- Excellent communication and collaboration skills.
Benefits:
- Opportunity to work with cutting-edge technology and innovative solutions.
- Collaborative and dynamic work environment.
- Chance to develop your skills and expertise in a rapidly evolving industry.
What We Are Looking For:
- A highly motivated and results-driven individual.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
- Excellent time management and organizational skills.
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