Patient Safety and Quality Officer
2 weeks ago
We are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.
Key Responsibilities:- Manage patient, consumer, and family complaints
- Maintain electronic reporting systems
- Undertake reviews of clinical incidents
- Support the consumer advisory group
- Organize and undertake audits
- Maintain coronial services
- Prepare quality reports for the Board, Medical Advisory Committee, and Medical Governance meetings
- Provide support to NUMs and line managers to review SAC 3 and 4 incidents and manage them within Riskman
- Support the level 3 RNs and senior managers to prepare for drop-in ACHS accreditation audits
- Prepare responses for Office of Health Ombudsman requests
- Prepare insurance notifications for SAC 1 and SAC2 and high-risk events
- Prepare reports for Qld Health for SAC 1 and SAC2 events
- Respond to external reviews and support recommendation implementation
- Previous experience in working in a Quality and Safety team
- Experience in auditing and accreditation processes
- Proven ability to work unsupervised and within a team environment
- Achieve work set to a high standard, demonstrated attention to detail, and within allocated timeframes
- High level of computer literacy in Microsoft programs with advanced Excel skills
- Effective communication and interpersonal skills to build trust, promote confidence, and satisfaction with staff, patients, their families, and support persons
- Attractive salary packaging options
- Access to Fitness Passport
- Discounts at our Pharmacy
- Bulk billing opportunities at I-Med and Sullivan Nicolaides
- Monthly staff BBQ, Employee of the Month Awards, and an Annual awards evening
- Morning and afternoon tea provided daily
- Temporary and short-term accommodation options may be available
- Relocation assistance may be available through Smartsalary
- Active social club providing opportunities to build connections and establish yourself in the community
It is a mandatory condition of employment that some roles within our hospital require you to be vaccinated, and remain vaccinated during your employment, against some or all of the following vaccine preventable diseases; Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.
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Patient Safety and Quality Officer
4 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
1 month ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full time{"title": "Patient Safety and Quality Officer", "description": "Job SummaryWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical...
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Patient Safety and Quality Officer
3 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
2 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
4 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
3 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
3 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
4 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
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Patient Safety and Quality Officer
1 month ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full time{"title": "Patient Safety and Quality Officer", "description": "Job SummaryWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical...
-
Patient Safety and Quality Officer
1 month ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Patient Safety and Quality OfficerWe are seeking an experienced professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key Responsibilities:Manage...
-
Patient Safety and Quality Officer
1 month ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking an experienced and skilled professional to join our Quality Services team as a Patient Safety and Quality Officer. This is an exciting opportunity to contribute to the delivery of high-quality patient care and ensure the safety of our patients.Key ResponsibilitiesComplaint Management: Manage patient, consumer, and family...
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Patient Safety and Quality Officer
2 months ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking an experienced and skilled professional to join our Quality Services team as a Patient Safety and Quality Officer. This role is responsible for managing patient, consumer, and family complaints, maintaining electronic reporting systems, and undertaking reviews of clinical incidents.Key ResponsibilitiesComplaint Management:...
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Patient Support Associate
3 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking a compassionate and hardworking Patient Support Assistant to join our team at Friendly Society Private Hospital. As a Patient Support Assistant, you will work closely with our Registered Nurses and support staff to provide the highest standard of healthcare to our patients.Key ResponsibilitiesAssist patients with their...
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Patient Support Associate
3 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking a compassionate and hardworking Patient Support Assistant to join our team at Friendly Society Private Hospital. As a Patient Support Assistant, you will work closely with our Registered Nurses and support staff to provide the highest standard of healthcare to our patients.Key ResponsibilitiesAssist patients with their...
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Patient Support Assistant
4 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking a compassionate and hardworking Patient Support Assistant to work closely with our Registered Nurses and support staff in providing the highest standard of healthcare to our patients. The successful candidate will provide assistance to patients with regards to their hygiene-related needs, daily living activities, and mobility...
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Catering Assistant
5 days ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking a motivated and enthusiastic Catering Assistant to join our dynamic team at Friendly Society Private Hospital. As a key member of our Catering team, you will play a vital role in delivering exceptional patient-oriented customer service.Key ResponsibilitiesDistribute and collect customer menus, food trays, and beverages, as well...
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Medical Officer
2 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Medical OfficerWe are seeking a highly skilled and dedicated Medical Officer to join our team at the Friendly Society Private Hospital. As a Medical Officer, you will play a vital role in providing high-quality patient care in our Critical Care Unit.Key Responsibilities:Contribute to all aspects of clinical care, working closely with our...
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Patient Support Assistant
1 day ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeAbout the RoleWe are seeking a compassionate and hardworking Patient Support Assistant to join our team at Friendly Society Private Hospital. As a Patient Support Assistant, you will work closely with our Registered Nurses and support staff to provide the highest standard of healthcare to our patients.Key ResponsibilitiesAssist patients with their...
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Medical Officer
2 weeks ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Medical OfficerWe are seeking a highly skilled and experienced Medical Officer to join our team at the Friendly Society Private Hospital. As a Medical Officer, you will be responsible for providing high-quality medical care to patients in our Critical Care Unit.Key Responsibilities:Conduct comprehensive patient assessments and develop treatment...
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Medical Officer
1 month ago
Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full timeJob Title: Medical OfficerWe are seeking a highly skilled and dedicated Medical Officer to join our team at the Friendly Society Private Hospital. As a Medical Officer, you will play a vital role in providing high-quality patient care in our Critical Care Unit.Key Responsibilities:Contribute to all aspects of clinical care, working closely with our...
