Healthcare Experience Transformation Lead

2 weeks ago

Sydney, New South Wales, Australia Eucalyptus Full time
Senior Product Designer Position Overview

We are seeking an exceptional Senior Product Designer to join our Product and Design team at Eucalyptus. Your primary focus will be on patient engagement and internal admin functionality, working closely with product managers and engineers to deliver high-quality experiences for our patients via our mobile app.

The ideal candidate will have a strong design background, with a proven track record of creating engaging and thoughtful user experiences. You will be responsible for defining the requirements and deliverables of a user experience that is practical for our patients, while also meeting business objectives.

Key Responsibilities:
  • Contribute to the product vision for your team by driving parts of the discovery process through research, competitor analysis, and data.
  • Envision and design new features and frameworks, working closely with product managers and engineers to transform complex problems into simple, user-friendly, and elegant experiences.
  • Facilitate customer research, including problem discovery and prototype testing, to level up usability and produce UX artefacts such as customer journey maps, sitemaps, and user personas.
  • Create and facilitate workshops with stakeholders to elicit feedback and ideas, and guide them through their brainstorming and collaboration.
  • Continuously iterate on features, using data and customer insights to actively improve our features and champion the patients' voice.
About You:
  • You have 5+ years of experience in a relevant role (UX/UI, product design, digital design) - bonus points if it's a B2C company.
  • You worked within an agile development environment and are familiar with writing up design specifications and handover to engineers.
  • You are proficient with Figma, our tool of choice.
  • You have a design portfolio of web and mobile experiences, including documentation of the end-to-end design process.
Benefits:
  • We offer a competitive salary of $120,000 per year.
  • You will have access to an annual professional development budget, mentors, and buddies to ensure that you have the support you need to level up.
  • We provide a generous parental leave package, additional miscarriage leave, and an Employee Assistance Programme.
  • You will be given equity to ensure that you are able to benefit from the upside of your contribution in helping Euc grow.

We value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When applying, please let us know of any reasonable adjustments you may need during the interview process.

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