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Digital Transformation Leader in Healthcare

1 month ago


Sydney, New South Wales, Australia Talenza Full time

We're seeking an experienced Digital Transformation Leader to drive our clients' digital transformation journey in the healthcare sector. This key leadership role involves designing and implementing a comprehensive digital strategy, ensuring seamless, consistent, and engaging experiences for stakeholders (doctors and patients) across multiple brands.

The ideal candidate will play a central role in shaping the future of our client's digital ecosystem, focusing on aligning their diverse digital touchpoints. This is a fantastic opportunity for a digital leader to drive meaningful change and impact in healthcare.

To succeed in this role, you'll develop a clear digital roadmap aligned with the company's vision and mission, designed to accelerate growth and improve customer experience. This roadmap will be essential in creating a customer-first digital experience that differentiates our client in the competitive healthcare landscape.

Our top priority is unifying the digital experience across all brands. You'll ensure each brand's digital presence is cohesive, delivering a seamless journey for customers from one brand to the next. Your role will involve creating and implementing digital standards and frameworks that reinforce brand consistency while allowing for unique voices and offerings of each sub-brand.

This will help drive loyalty, enhance brand recognition, and make the overall experience more intuitive and memorable for customers. As a leader, you'll not only manage digital platforms but actively enhance customer engagement across all digital channels. This includes a deep dive into UX/UI, personalization, and data-driven strategies to make each digital interaction more impactful.

You'll inherit a team of 40 professionals, with opportunities to build this out further. We're searching for a collaborative and strategic leader with an impressive track record in digital. If you're ready to lead a team of passionate professionals and shape a large-scale digital transformation journey, we'd love to hear from you.