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Customer Experience Improvement Specialist

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Sydney, New South Wales, Australia beBeeFeedback Full time $100,000 - $130,000

At Warrigal, our values guide our approach. Our vision is a world where older people feel known, loved, and connected.

We believe in creating joyful experiences and a society that celebrates aging.

The role of Feedback Coordinator offers a fulfilling opportunity to contribute to the continuous improvement of care and services.

Establishing an environment characterised by transparency, trust, and a commitment to quality requires effective management of feedback and complaints.

Developing a comprehensive complaints framework, resolving complex issues, and promoting accountability are key responsibilities of this role.

Enhancing service quality and driving continuous improvement require your expertise and dedication as a valuable member of our team.