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National Customer Service Coordinator
2 months ago
We are seeking a highly skilled Customer Service Coordinator to join our Residential Sales team in Marleston. As a key point of contact, you will provide exceptional support to clients with queries about products, orders, and deliveries, while also assisting internal sales representatives.
Key Responsibilities- Liaise directly with builders, architects, and designers to provide expert advice and support
- Support the sales force with general administrative duties, including data entry and database maintenance
- Develop and maintain strong relationships with customers and suppliers
- Manage orders and deliveries, ensuring timely and accurate execution
- Collaborate with internal divisions, such as procurement, warehousing, and logistics, to ensure seamless project execution
- Proven customer service experience, with a focus on delivering exceptional outcomes
- High-level organisational skills, with the ability to manage multiple projects simultaneously
- Proactive, enthusiastic, and able to work in a dynamic, collaborative team environment
- Confident, professional, and excellent interpersonal skills
- Strong problem-solving skills, with a high level of initiative
- Proficient in Microsoft Office, particularly Excel
Beaumont Tiles is Australia's leading tiles and bathroom ware retailer, with over 110 outlets nationwide. We are committed to delivering exceptional customer experiences and providing a fun, collaborative work environment.
