Client Support Specialist

4 days ago

Hervey Bay, Australia beBeeCare Full time $60,000 - $80,000
Job Overview

We are a leading organization providing health and community services to older Australians. Our focus is on delivering high-quality, person-centered care to help individuals live independently in their communities.

We offer a range of services including clinical care, in-home support, and social activities designed to enhance the health and wellbeing of our clients through innovative and tailored approaches.

Key Responsibilities

The Case Manager will be responsible for assessing client needs, developing personalized care plans, coordinating and monitoring service delivery, and providing ongoing support to clients.

This includes liaising with healthcare professionals, managing client documentation, ensuring compliance with relevant regulations and standards, and utilizing software and technologies efficiently.

Essential Skills and Qualifications
  • Strong assessment and care planning skills are essential for this role.
  • Excellent communication and interpersonal skills are required to work effectively with clients and healthcare professionals.
  • Experience in coordinating and monitoring service delivery is also crucial.
  • Knowledge of relevant regulations and standards is necessary to ensure compliance.
  • Organizational and time management skills are also essential for this role.
  • The ability to work independently and as part of a team is vital.
  • Relevant tertiary qualifications in health or social sciences are required.
  • Experience in the aged care or community services sector is highly beneficial.

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