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Administrative Support Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented professional to join our administration team as an Administrative Support Specialist.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, providing exceptional customer service and supporting the smooth operation of our business.
The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively with a diverse range of stakeholders.
About the Role:- Main Responsibilities:
- Greet clients warmly and professionally in person and over the phone.
- Manage appointment bookings, cancellations, and patient schedules.
- Maintain accurate patient records and ensure all information is up-to-date.
- Assist with billing, invoicing, and payment processing.
- Utilise expertise in allied health, including NDIS, DVA, HCP, and WorkCover, to facilitate efficient service delivery.
- Collaborate with the multidisciplinary team to achieve organisational goals and uphold service excellence standards.
- Maintain the reception area, ensuring it is clean, organised, and inviting.
- Prior experience in administration within the allied health or medical sector (an advantage).
- Exceptional attention to detail and strong organisational skills.
- A proactive problem-solver who can work independently and within a team.
- Excellent communication and interpersonal skills.
- Proficient with computer systems and software (experience with medical/health software is an advantage).
- A genuine interest in helping people and contributing to a supportive team environment.
- Commitment to continuous improvement and professional development.
- A competitive salary package commensurate with experience.
- A supportive work environment with a collaborative team culture.
- Ongoing professional development and growth opportunities.
- The chance to work with a dedicated team passionate about improving lives.
This position offers a unique opportunity to contribute to the success of our organisation and make a meaningful difference in the lives of our clients.
