Service Ambassador for Fine Dining Experiences
1 month ago
We are seeking a Beverage & Food Attendant to join our team at W Brisbane. As a Service Ambassador, you will be responsible for delivering exceptional guest service and creating unforgettable experiences for our discerning guests.
About UsW Hotels is a vibrant and dynamic hotel brand that embodies the spirit of innovation and creativity. Our hotels are designed to spark imagination and curiosity, providing an unparalleled experience for our guests. We are part of Marriott International, a leading hospitality company with a portfolio of brands that offer unique and exciting career opportunities.
Key Responsibilities- Guest Service: Provide engaging, personal, and attentive service to our guests, ensuring their needs are met and exceeded.
- Order Processing: Process orders with precision, accommodating special requests and dietary restrictions, and delivering beverage and food orders promptly.
- Area Maintenance: Maintain and clean the area in a timely manner, resetting tables to ensure a seamless guest experience.
- Menu Expertise: Stay informed about menu offerings, including ingredients and preparation methods, and assist guests with menu choices and recommendations.
- Team Collaboration: Work closely with kitchen and bar staff to ensure efficient and coordinated service.
To succeed in this role, you will need:
- Excellent Communication Skills: Effective communication and interpersonal skills to interact with guests and colleagues.
- Attention to Detail: High attention to detail to ensure accuracy in order processing and area maintenance.
- Proactivity: Proactive approach to anticipate guest needs and exceed their expectations.
We offer a range of benefits, including:
- Competitive Salary: An attractive salary of $55,000 - $65,000 per annum, depending on experience.
- Training and Development: Opportunities for training and development through Marriott International's globally recognized programs.
- Career Advancement: Career advancement opportunities within Marriott International's portfolio of brands.
- Wellbeing and Recognition Programs: Wellbeing and recognition programs to support your physical and mental health.
Marriott International is a leading hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to diversity, equity, and inclusion, and strive to create a workplace culture that values and respects all employees.
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