Luxury Food and Beverage Ambassador
1 week ago
Company Overview
">Sofitel Brisbane Central is a renowned luxury hotel in the heart of Brisbane city, offering refined French luxury, world-class dining, and impeccable hospitality. With 416 elegantly appointed guest rooms and suites, this prestigious hotel provides an unparalleled experience for its guests.
Salary
">The estimated annual salary for this position is between $60,000 - $80,000 AUD, depending on experience and qualifications.
Job Description
">This role involves providing exceptional service to guests at various exclusive outlets within the hotel, including the Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unforgettable experiences for our valued guests.
Responsibilities
">- ">
- Deliver buffet breakfast service and provide memorable experiences through à la carte lunch and dinner services for esteemed guests at Suzette Restaurant;">
- Receive food and beverage orders from in-house guests via phone and prepare service trays for In-Room Dining;">
- Maintain the minibar in accordance with established service standards and procedures to ensure cleanliness, hygiene, and order;">
- Provide excellent customer service, respond promptly to guest requests, and maintain a positive demeanor;">
- Work collaboratively with other departments to ensure seamless delivery of services.">
Required Skills and Qualifications
">To be successful in this role, you will require:
">- ">
- A Responsible Service of Alcohol (RSA) qualification;">
- Fundamental proficiency in food and beverage service skills, encompassing guest greetings, order-taking, and maintaining cleanliness;">
- Exceptional personal presentation standards, including a warm and welcoming attitude;">
- Polite and professional telephone etiquette;">
- Ability to work efficiently and independently;">
- Availability to work flexible hours, including weekends and public holidays.">
Benefits
">As a Sofitel Heartist, you will enjoy a range of benefits, including:
">- ">
- Career development opportunities within the largest hotel group in the Pacific;">
- Discounts for ambassadors, as well as their families and friends, at Accor Hotels worldwide;">
- Complimentary hotel stay package to celebrate your work anniversary;">
- Secure parking in the centre of Brisbane for only $10 per day;">
- Direct access to Central train station;">
- Complimentary food in the ambassador dining room;">
- Laundered uniforms.">
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