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Sales Journey Specialist
3 weeks ago
A unique opportunity has arisen for a Sales Consultant to join our team in Western suburbs. This well-rounded role involves managing the complete sales journey for both new and resale homes, from initial enquiry through to contract and settlement.
You will be responsible for converting enquiries into settlements across new, off-the-plan and resale homes, while also building relationships with retirees, their families, and key influencers.
The ideal candidate will have experience in Retirement Living sales and a strong understanding of the Retirement Villages Act. They will possess natural empathy, emotional maturity, and active listening skills, with a warm and professional presence that inspires trust and calm.
- Key Responsibilities:
- Convert enquiries into settlements across new, off-the-plan and resale homes
- Build relationships with retirees, their families, and key influencers
- Support residents through emotional, complex decisions with empathy and tact
- Coordinate refurbishment of vacated villas and apartments, liaising with village personnel, builders and the development team
- Keep the CRM and marketing channels up to date and active
- Engage with local communities and build referral networks
We offer a close-knit, highly supportive team environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, please apply for this exciting opportunity.
Benefits:
- Work that feels meaningful, not transactional
- A close-knit, highly supportive team
- A well-established community with strong enquiry
- Join a business that genuinely lives its values – integrity, service, accountability and teamwork
