Technical Support Specialist

2 days ago

Canberra, ACT, Australia beBeeSupport Full time $55,000 - $85,000

Job Opportunity

\

We are seeking a skilled and dedicated individual to join our team as a Technical Support Specialist.

\

Key Responsibilities:

\
  • \
  • Provide first-level technical support to clients via phone, email, or chat.\
  • Respond to and resolve software, hardware, and network-related issues efficiently.\
  • Accurately document calls and incidents in our system.\
  • Manage time and workload to meet predetermined service levels.\
  • Maintain data accuracy and assign incidents to the correct support group.\
  • Act as a single point of contact for clients on incidents and problems logged.\
  • Perform diagnostics to initiate problem management workflow process.\
  • Provide clients with a reference number for their incident/request.\
    • \

Requirements:

\
  • \
  • Australian citizenship.\
  • NV1 Security Clearance required.\
  • Customer service experience preferred.\
  • Education, training, and/or relevant experience in Information Technology is desirable.\
    • \

What We Offer:

\
  • \
  • Industry best practice training.\
  • Collaborative work environment.\
  • Career progression opportunities.\
    • \

  • A Technical Support Specialist

    2 days ago

    Canberra, ACT, Australia beBeeTechnical Full time $61,000 - $91,000

    Job Title:A Technical Support SpecialistAbout the Role:We are seeking a proactive and technically savvy individual to provide first-level IT support to our clients. As a Technical Support Specialist, you will respond to and resolve customer requests for software, hardware, and network operations difficulties.

  • Technical Support Specialist

    2 days ago

    Canberra, ACT, Australia beBeeSupport Full time $100,000 - $120,000

    About the RoleTechnical Support SpecialistThis role involves providing technical support and maintenance services for customers. As a technical support specialist, you will be responsible for troubleshooting and resolving technical issues, as well as performing routine maintenance tasks.Provide technical support and maintenance services to...

  • Technical Support Specialist

    4 days ago

    Canberra, ACT, Australia beBeeSupport Full time $90,000 - $120,000

    Technical Support Specialist Job DescriptionWe are seeking an experienced Technical Support Specialist to provide high-quality technical assistance to our clients. As a key member of our support team, you will be responsible for resolving technical issues and providing exceptional customer service.Key Responsibilities:Respond promptly and professionally to...

  • Technical Support Specialist

    4 hours ago

    Canberra, ACT, Australia beBeeTechnical Full time $72,000 - $96,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to end-users and clients. The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Respond promptly and...

  • Technical IT Support Specialist

    6 days ago

    Canberra, ACT, Australia beBeeSupport Full time $100,000 - $140,000

    Technical IT Support SpecialistWe are seeking a skilled Technical IT Support Specialist to provide exceptional technical assistance to various departments and stakeholders. This role requires excellent communication skills, both verbally and written, to manage relationships with customers at different levels.Key Responsibilities:Provide technical support via...

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia beBeeTechnical Full time $90,000 - $110,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled and proactive Technical Support Specialist to join our team. As a key member of our support group, you will provide first-level IT support across software, hardware, and network issues.Main Responsibilities:Provide fast, friendly, and efficient service to our clients by resolving...

  • Technical Support Specialist

    4 days ago

    Canberra, ACT, Australia beBeeTechnical Full time $72,800 - $104,400

    Our organization is seeking a highly skilled and enthusiastic technical support specialist to advance their career in providing exceptional service to our clients.Key ResponsibilitiesWe are looking for an individual who can respond promptly and professionally to service requests via various communication channels.The ideal candidate will be able to diagnose,...

  • Technical Support Specialist

    4 days ago

    Canberra, ACT, Australia beBeeCustomerService Full time $50,000 - $95,000

    As a Technical Support Specialist, you will be supporting clients in Canberra. Our team is looking for proactive and technically savvy individuals who are eager to start their career in Information Technology.Key Responsibilities:Provide fast and efficient customer service in response to technical issues.Document calls and incidents accurately in our...

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia beBeeTechnical Full time $98,358 - $129,547

    Job Title: Technical Support SpecialistWe are seeking an experienced and enthusiastic individual to provide initial technical support to end-users and clients, assisting with level 2 support as required.Respond promptly and professionally to service desk requests via phone, email, and ticketing systems.Diagnose, troubleshoot, and resolve Level 1 incidents...

  • Technical Support Specialist

    4 days ago

    Canberra, ACT, Australia beBeeTechnical Full time $95,000 - $145,000

    We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong experience in Windows desktop and mobile device management, application packaging and deployment, and remote access solutions.Candidate must have knowledge of enterprise collaboration tools, troubleshooting skills, and ability to provide Level 3...