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Technical Support Specialist

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Canberra, ACT, Australia beBeeSupport Full time $100,000 - $120,000

About the Role

Technical Support Specialist

This role involves providing technical support and maintenance services for customers. As a technical support specialist, you will be responsible for troubleshooting and resolving technical issues, as well as performing routine maintenance tasks.

  • Provide technical support and maintenance services to customers.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Perform routine maintenance tasks, such as checking equipment and updating software.

You will work closely with customers to understand their technical requirements and provide solutions that meet their needs. You will also be responsible for documenting customer interactions and maintaining accurate records of technical activities.

  • Develop strong relationships with customers by providing excellent technical support and communication.
  • Maintain accurate records of customer interactions and technical activities.
  • Continuously improve technical skills and knowledge to stay up-to-date with industry developments.

This is an exciting opportunity for someone who is passionate about technology and wants to make a difference in the lives of others. If you are a team player who is looking for a challenging role that offers opportunities for growth and development, then this could be the perfect position for you.