MS Office Training Facilitator

3 days ago


Melbourne, Victoria, Australia 360RTO Solutions Full time
MS Office Facilitator Job Description

Our client, a reputable Registered Training Organisation (RTO), is seeking a dedicated and enthusiastic MS Office Facilitator to join their dynamic team. This is a rare opportunity to work in an environment that values professional growth and fosters a passion for assisting individuals in achieving their best.

The trainer will be required to facilitate MS Office Skills Training, particularly MS Excel, and conduct workshops onsite and virtually to participants across Australia. The role will also involve facilitating a diverse range of programs, using company tools and products to manage time efficiently, and coordinating training logistics and resources.

Key Responsibilities:

  • Facilitate MS Office Skills Training, particularly MS Excel
  • Conduct workshops onsite and virtually to participants across Australia
  • Facilitate a diverse range of programs
  • Using company tools and products to manage time efficiently
  • Coordinating training logistics and resources
  • Organising and facilitating personal coaching sessions
  • Assisting in coaching and inducting staff
  • Collaborating on national strategic training projects
  • Ensuring RTO certified workshops are conducted as required
  • Preparing workshop materials in accordance to standards
  • Implementing adult learning principles effectively
  • Staying up to date with the latest MS Products and developments in productivity applications
  • Collecting registration forms and evaluations during workshops
  • Generating client referrals from training programs
  • Attending strategic sales appointments and assisting sales staff
  • Maintaining a library of information on programs
  • Conducting coaching support for clients
  • Managing client records using Zoho
  • Upholding organisational procedures and Codes of Conduct

Qualifications and Requirements:

  • Certificate IV in Training and Assessment (TAE40116)
  • Experience in delivering and facilitating MS Office training
  • Desirable experience in an RTO and sales environment
  • Project management experience
  • Proficient knowledge of Microsoft Office functions
  • Excellent communication and interpersonal skills
  • Ability to develop positive relationships with staff and management
  • Initiative and self-starter
  • Passionate and commitment to customer satisfaction
  • Zoho experience
  • Empathy and compassionate attitude
  • Ability to work within a team and work autonomously
  • Flexibility and patience

If you are passionate about making a positive impact through training, have a strong background in facilitating workshops, and are eager to join a team dedicated to excellence, we invite you to apply. Take the next step in your career and contribute to our client's mission of empowering individuals and organisations to reach their full potential.



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