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MS Office Facilitator

2 months ago

Melbourne, Victoria, Australia 360RTO Solutions Full time
MS Office Facilitator Job Description

We are seeking a dedicated and enthusiastic MS Office Facilitator to join our dynamic team at 360RTO Solutions. As a key member of our team, you will play a pivotal role in ensuring the quality and consistency of training delivery.

Key Responsibilities:
  • Facilitate MS Office Skills Training, particularly MS Excel
  • Conduct workshops onsite and virtually to participants across Australia
  • Facilitate a diverse range of programs
  • Using company tools and products to manage your time efficiently
  • Facilitating onsite and virtual workshops
  • Coordinating training logistics and resources
  • Organising and facilitating personal coaching sessions
  • Assisting in coaching and inducting staff
  • Collaborating on national strategic training projects
  • Ensuring RTO certified workshops are conducted as required
  • Preparing workshop materials in accordance to standards
  • Implementing adult learning principles effectively
  • Staying up to date with the latest MS Products and developments in productivity applications
  • Collecting registration forms and evaluations during workshops
  • Generating client referrals from training programs
  • Attending strategic sales appointments and assisting sales staff
  • Maintaining a library of information on programs
  • Conducting coaching support for clients
  • Managing client records using Zoho
  • Upholding organisational procedures and Codes of Conduct
Requirements:
  • Certificate IV in Training and Assessment (TAE40116)
  • Experience in delivering and facilitating MS Office training
  • Desirable experience in an RTO and sales environment
  • Project management experience
  • Proficient knowledge of Microsoft Office functions
  • Excellent communication and interpersonal skills
  • Ability to develop positive relationships with staff and management
  • Initiative and self-starter
  • Passionate and commitment to customer satisfaction
  • Zoho experience
  • Empathy and compassionate attitude
  • Ability to work within a team and work autonomously
  • Flexibility and patience

If you are passionate about making a positive impact through training, have a strong background in facilitating workshops, and are eager to join a team dedicated to excellence, we invite you to apply. Take the next step in your career and contribute to our mission of empowering individuals and organisations to reach their full potential.