Health Information Services Officer
2 days ago
About Northern Beaches Hospital
Northern Beaches Hospital is a leading healthcare provider that offers world-class services to both public and private patients. Our hospital features 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, including cardiac catheter labs. We are proud to be home to some of Australia's leading clinical specialists and a training ground for the clinicians of the future.
Our Culture
We have a diverse, friendly, and open culture that values innovation and collaboration. Our team is committed to delivering exceptional patient care and providing a supportive work environment for our staff.
About the Role
We are seeking a highly motivated Health Information Services Officer to join our Health Information Service team. As a Health Information Services Officer, you will be responsible for:
- Dealing with enquiries and requests from internal and external clients
- Liaising with doctors, patients, and community members on a daily basis
- Electronic delivery of health information records in a legal, accurate, and timely manner
- Maintaining departmental processes, including completion of medicolegal worksheets and spreadsheets
- Working well as part of a team and participating in performance improvement activities
Essential Criteria
To be successful in this role, you will need:
- A great telephone manner and experience dealing with multiple enquiries
- Demonstrated experience working in a busy administrative environment, preferably in the health or medical industry
- Demonstrated computer literacy and keyboard skills, including knowledge of electronic patient administration systems and Microsoft Office
- A high standard of organisational skills, including the ability to prioritise and achieve deadlines
- Strong attention to detail
Employee Benefits
We offer a range of benefits, including:
- A salary based on your years of relevant experience against the current Healthscope and NSW Health Professionals and Support Services Agreement
- Access to our One Healthscope rewards program, which includes wellness benefits and discounted onsite parking
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