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Health Information Services Officer
2 months ago
Northern Beaches Hospital is a leading healthcare provider that offers world-class services to both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 20-bed general and cardiothoracic ICU, among other state-of-the-art facilities.
We are proud to be home to some of Australia's leading clinical specialists and a training ground for the clinicians of the future. Our hospital has partnerships with top-tier education institutions, including Macquarie University, to provide unique opportunities for staff to gain experience in a growing teaching hospital.
About the RoleWe are seeking a highly motivated Health Information Services Officer to join our Health Information Service team. As a key member of our team, you will be responsible for delivering excellent customer service and ensuring the accurate and timely delivery of health information records to internal and external clients.
Key Responsibilities:- Respond to enquiries and requests from various stakeholders, including doctors, patients, and community members.
- Liaise with internal and external clients to ensure the delivery of health information records in a legal, accurate, and timely manner.
- Maintain departmental processes, including the completion of medicolegal worksheets, spreadsheets, folders, and files.
- Work collaboratively as part of a team and be able to ask for assistance when required.
- Participate in performance improvement activities to ensure the highest standards of service delivery.
- Excellent communication and interpersonal skills, with the ability to deal with multiple enquiries.
- Demonstrated experience working in a busy administrative environment, preferably in the health or medical industry.
- Strong computer literacy and keyboard skills, including knowledge of electronic patient administration systems, email systems, and Microsoft Office.
- High standard of organisational skills, including the ability to prioritise and achieve deadlines.
- Strong attention to detail and ability to maintain confidentiality.
As a Healthscope employee, you will have access to a range of wellness benefits, including heavily discounted onsite parking and access to Fitness Passport. You will also receive a salary based on your years of relevant experience against the current Healthscope and NSW Health Professionals and Support Services Agreement.
