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Customer Experience Associate

1 month ago

Canberra, ACT, Australia Smiggle Full time

About the Opportunity

We're seeking a bright and enthusiastic Customer Experience Associate to join our Belconnen store team. As a valued member, you'll be passionate about delivering exceptional customer experiences, maximising sales, and supporting the management team with stock organisation and visual merchandising.

What We Offer

At Smiggle, we value high performers and reward their efforts. When joining our team, you can expect:
  • 50% staff discount on Smiggle's amazing products.
  • In-store coaching and comprehensive training plans.
  • Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers.
  • Internal career opportunities across 7 brands and over 1,000 retail outlets.
  • The opportunity to join an international brand.

A Day in the Life

You'll play a key role in achieving individual and store sales targets by maximising every sales opportunity, providing a unique experience for all customers, and handling cash transactions efficiently. You'll also work well within a team environment, assist with stock management and visual merchandising, and follow loss prevention processes to minimise stock loss.

What You'll Bring

To succeed in this role, you'll demonstrate confidence to approach, connect, and sell to our customers, value integrity and doing things the right way, enjoy working in a high-energy, fast-paced environment, and be solutions-focused when faced with problems. Awareness of loss prevention, health & safety, visual merchandising, and experience in a team environment or fashion retail is favourable but not essential.

Estimated Salary: $55,000 - $65,000 per annum