Senior Labour and Conciliation Specialist

2 weeks ago


Canberra, ACT, Australia Amazon Full time

Amazon is seeking a highly skilled Senior Labour and Conciliation Specialist to join our Last Mile Delivery team. In this role, you will play a pivotal part in representing Amazon Flex in conciliation meetings with the Australian Fair Work Commission (FWC) and other labour arbitration bodies.

About the Role

As a Senior Labour and Conciliation Specialist, you will be responsible for case intake and management, collaborating closely with our legal team and enforcement owners to mitigate risks, prepare case files, and recommend strategic outcomes.

Key Responsibilities:
  • Fair Work Commission Representation: Serve as the primary representative of Amazon Flex in conciliation meetings with the Australian Fair Work Commission (FWC) and other labour arbitration bodies, clearly articulating the company's position, policies, and relevant regulations during conciliation proceedings, and negotiating and advocating for mutually beneficial resolutions while safeguarding the company's interests and adhering to legal guidelines.
  • Legal Support and Risk Mitigation: Collaborate with the legal, enforcement, and policy teams to assess and mitigate risks associated with labour disputes, compliance issues, and regulatory changes, conduct thorough analyses of all claims, evidence available, and potential repercussions of pursuing arbitration to inform strategic decision-making, advise internal and external legal counsel on specifics and intricacies of SLS and FACT enforcement, and provide closed loop feedback to enforcement program owners to continue proactive risk mitigation initiatives.
  • Case File Preparation and Management: Gather, organize, and maintain comprehensive case files, ensuring accuracy, completeness, and confidentiality, conduct deep dives, gather evidence with the support of the Flex I&O team, and conference with relevant stakeholders to support case preparation and defence, coordinate with internal departments and external counsel to align on case strategies and timelines.
  • Risk Assessment and Strategy Development: In conjunction with PC2, identify emerging risks, regulatory trends, and arbitration case outcomes impacting the company's operations, policies, and employee relations, cross-functionally develop proactive risk mitigation strategies and policy recommendations to minimize legal exposure and enhance compliance, develop and provide guidance and training to internal stakeholders on best practices when representing Amazon as a 'witness' in arbitration proceedings.
  • Compliance Monitoring and Reporting: Monitor compliance of internal policies relating directly to the Digital Labour Platform Deactivation Code (DLDP), identifying areas for improvement or corrective action, prepare regular reports and presentations for senior management and legal on enforcement-related risks, trends, conciliation, and arbitration outcomes.

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience.



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