Vulnerable Populations Support Specialist

1 week ago

City of Greater Geelong, Australia beBeeSupport Full time $27,954 - $34,474

At Our Place Society, we are committed to creating a nurturing atmosphere of home and family for all. As a Housing/Shelter Support Worker, you will play a vital role in supporting our residents and shelter users.

Main Responsibilities:
  • Develop strong relationships with residents, providing emotional support and guidance as needed.
  • Collaborate with the team lead and support staff to develop resident support plans and deliver services.
  • Maintain a safe and welcoming environment, performing wellness checks and distributing harm reduction supplies.
  • Participate in crisis intervention, conflict resolution, and educational group methods to resolve identified problems.
  • Record accurate statistics and provide reports to supervisors as required.
Essential Skills and Qualifications:
  • Basic computer skills and knowledge of Microsoft Office Suite.
  • Training in non-violent crisis intervention techniques and harm reduction approaches.
  • Knowledge of community resources and services available to shelter users and residents.
  • Ability to work independently, show initiative, and communicate effectively with clients and coworkers.

This is a challenging yet rewarding role that requires strong problem-solving, decision-making, and collaboration skills. If you are passionate about working with vulnerable populations and making a positive impact, this opportunity is for you.

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