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Sofitel Dining Attendant

1 month ago

Sydney, New South Wales, Australia SOFITEL Full time
Food and Beverage Attendant Job Description

Overview: We are seeking highly motivated and detail-oriented individuals to join our team as Food and Beverage Attendants.

Main Responsibilities:

  • Deliver exceptional customer service to guests, ensuring their requests are met promptly and efficiently.
  • Prepare and serve food and beverages to guests in a timely manner, maintaining a clean and organized workspace.
  • Operate cash handling procedures, including receiving payments and making change.
  • Implement departmental procedures, standard operating procedures (SOPs), and checklists to maintain high standards of quality and efficiency.
  • Develop and maintain strong relationships with guests, colleagues, and management, embodying the art of French hospitality.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to a positive and inclusive work environment, promoting teamwork and collaboration.

Requirements:

  • Highly motivated and detail-oriented individual with excellent communication skills.
  • Prior experience in a similar role, with a strong understanding of customer service principles.
  • Ability to work a rotating roster, including weekends and public holidays.
  • Hold a current RSA certificate, with a commitment to maintaining a professional appearance.

Benefits:

  • Access to industry benefits worldwide, including accommodation, dining, and lifestyle services.
  • Discounted coffee and dining options, promoting a positive and inclusive work environment.
  • Ongoing training and development opportunities, enhancing skills and knowledge.