Sofitel Hospitality Ambassador

1 week ago


Sydney, New South Wales, Australia SOFITEL Full time

At Sofitel Sydney Darling Harbour, we are committed to delivering exceptional luxury experiences for our guests. As a key member of our team, you will play a vital role in ensuring that our guests receive the highest level of service and attention to detail.

Key Responsibilities:

  • Provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
  • Supervise and mentor commissionaires, porters, and valet staff to ensure that they are providing the highest level of service.
  • Motivate the team to ensure that all service and performance standards are achieved.
  • Be fully conversant with all aspects of the City of Sydney to answer guest queries in a knowledgeable and professional manner.
  • Liaise closely with other departments and services to ensure seamless delivery of services.

Qualifications:

  • Must have a full Australian Driver's License.
  • Ability to work a rotating roster and public holidays.
  • Previous experience in a similar role is preferred.

Benefits:

  • Industry benefits worldwide on accommodation, dining, and lifestyle services.
  • Access to daily discounted coffee and Ambassador dining menu.
  • A unique training platform to enhance your skills and knowledge.


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