Customer Journey Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeMarketer Full time $90,000 - $120,000

About the Role

Help businesses deliver exceptional customer experiences through data-driven marketing automation and personalisation.

A key responsibility is to develop effective lifecycle customer journeys using marketing automation tools, leveraging integrations with IT teams to enrich customer profiles and segmentation.

  • Develop strategic marketing technology usage and reporting plans to drive business growth
  • Support customer service functions with accurate loyalty member records and compliance matters
  • Build robust data integration pipelines to fuel AI-powered decision-making
  • Collaborate in campaign workshops to optimise customer journeys and improve overall customer engagement

The ideal candidate will be a creative problem solver able to navigate complex systems and identify innovative solutions.

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