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Cruise Holidays Sales Specialist

1 month ago

Sydney, New South Wales, Australia Cruiseabout Full time

Key Responsibilities:

  • Process and manage cruise bookings, ensuring timely and accurate invoicing.
  • Meet and exceed monthly sales targets by maintaining a high level of customer satisfaction and upselling/cross-selling opportunities.
  • Skillfully handle walk-in, email, and telephone inquiries to provide efficient and effective solutions.
  • Cultivate strong relationships with customers to maximize sales potential.
  • Monitor and respond to all relevant mailboxes on a daily basis.
  • Stay up-to-date with product knowledge to deliver exceptional sales performance.

About the Role:

This exciting opportunity is available at our Narellan Store. We're seeking an experienced Cruise enthusiast who is passionate about delivering unforgettable journey experiences for our clients. As a key member of our team, you will play a pivotal role in shaping the future of our business.

What You'll Enjoy:

  • A supportive and inclusive work environment that fosters growth and development.
  • An Individualised Learning & Development pathway tailored to your needs.
  • Exclusive Staff Discounts with 350+ leading retailers, health and wellness services, financial planning advice, and more.
  • Travel Discounts for you, your family, and friends, including flights, hotels, tours, cruises, travel insurance, and more.
  • Flexibility with a Monday to Friday week schedule and flexible/hybrid options.
  • Bright Career Opportunities within a network of global brands and businesses.
  • Corporate Health Discounts and exclusive access to BUPA health insurance plans.
  • Mental Health Support through our Employee Assistance Program.
  • Social Events, Team-Building Activities, and Global Conferences (e.g., Los Angeles in 2025).
  • Our Corporate Social Responsibility program supports nominated charities through Workplace Giving and Volunteering.
  • Paid Parental Leave and Volunteer Leave.
  • A commitment to Sustainability and Environmental Protection in Tourism.

The estimated salary range for this position is AU$60,000 - AU$80,000 per annum, depending on experience and qualifications.