System Support Specialist

4 days ago

Melbourne, Victoria, Australia beBeeTrading Full time $90,000 - $120,000
System Support Specialist - Trading Operations

The role involves ensuring the reliability, stability, and efficiency of trading systems across APAC, with collaboration across Australia, Singapore, and Europe.

Key Responsibilities
  • System Monitoring & Stability: Monitor IT platforms, investigate alerts, resolve incidents, and ensure system run continuity.
  • User Support: Provide application support to local trading users (pre-trade, trade life cycle, post-trade, pricing, Greeks, VaR, valuation). Gather feedback and liaise with development teams.
  • Incident Management: Collaborate with global support teams in Singapore and Paris to resolve issues within a Follow-the-Sun model.
  • Process & Documentation: Contribute to operational procedures, maintain monitoring tools, and document recurring incidents for continuous improvement.
  • Continuous Improvement: Share insights, propose enhancements, and support system release activities.
Requirements
  • University degree in IT Engineering, Mathematics, or related field.
  • 5–10 years' experience in IT application support within trading or portfolio management environments.
  • Strong understanding of trading workflows; exposure to derivatives or commodities is a plus.
  • Solid technical background in Windows environments, SQL, and scripting.
  • Experience in monitoring and supporting large-scale IT systems.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in a fast-paced, global environment with resilience and initiative.
Benefits

This role offers exposure to front-to-back trading operations, global collaboration, and opportunities to shape system improvements that directly impact trading performance.

Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Consulting
  • Industries: IT Services and IT Consulting

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