
System Support Specialist
4 days ago
Our organization is seeking an experienced technical professional to fill the position of System Support Specialist.
This role involves providing onsite support for systems, networks, infrastructure, and end-user devices.
The PositionThe successful candidate will be responsible for identifying network bottlenecks and faults, developing strategies to alleviate issues, and performing after-hours work as requested in the maintenance of information systems.
The ideal candidate will have strong technical skills with Microsoft technology, including Azure, Windows servers, O365, Active Directory, SCCM, Exchange, SQL Server, SharePoint Server.
Additionally, the candidate should have networking and telephony technical knowledge in Cisco/Avaya and Skype For Business.
Excellent communication and customer service skills are essential for this role, as the candidate will need to work with stakeholders and users to understand their requirements and provide timely solutions.
Experience in ITIL and working with ticketing systems to manage workload and delivery is also highly desirable.
About the RoleThis is a permanent full-time position that offers opportunities for career growth and development.
The successful candidate will be part of a team that values collaboration, innovation, and excellence in service delivery.
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